{"id":1309,"date":"2024-03-18T05:58:54","date_gmt":"2024-03-18T05:58:54","guid":{"rendered":"https:\/\/howtogeek.blog\/cs\/?p=1309"},"modified":"2024-03-18T05:58:54","modified_gmt":"2024-03-18T05:58:54","slug":"how-to-fix-steam-pending-purchase-error-cs","status":"publish","type":"post","link":"https:\/\/howtogeek.blog\/cs\/how-to-fix-steam-pending-purchase-error-cs\/","title":{"rendered":"Jak opravit chybu \u010dekaj\u00edc\u00ed na n\u00e1kup ve slu\u017eb\u011b Steam?"},"content":{"rendered":"

Chyba \u010dekaj\u00edc\u00edho n\u00e1kupu na Steamu nastane, kdy\u017e je p\u0159edchoz\u00ed transakce na hern\u00edm klientovi ne\u00fasp\u011b\u0161n\u00e1. K tomu m\u016f\u017ee doj\u00edt, kdy\u017e pen\u00edze nejsou p\u0159evedeny z va\u0161eho platebn\u00edho re\u017eimu do slu\u017eby Steam. M\u016f\u017ee existovat n\u011bkolik d\u016fvod\u016f, pro\u010d k tomu m\u016f\u017ee doj\u00edt, nap\u0159\u00edklad v\u00fdpadek serveru Steam, probl\u00e9m s platebn\u00edm re\u017eimem, pomal\u00fd internet, nespr\u00e1vn\u00e1 oblast stahov\u00e1n\u00ed atd.<\/span><\/p>\n

Abyste mohli hr\u00e1t placen\u00e9 hry, mus\u00edte si je nejprve koupit, a to nen\u00ed mo\u017en\u00e9, kdy\u017e naraz\u00edte na chybu \u010dekaj\u00edc\u00ed na n\u00e1kup ve slu\u017eb\u011b Steam. Pokud jste uv\u00edzli s touto chybou a chcete ji p\u0159ekonat, jste na spr\u00e1vn\u00e9m m\u00edst\u011b. Tento \u010dl\u00e1nek v\u00e1s provede opravou t\u00e9to chyby ve slu\u017eb\u011b Steam.<\/span><\/p>\n

Oprava chyby \u010dekaj\u00edc\u00edho n\u00e1kupu na Steamu<\/b><\/span><\/h2>\n

Toto je b\u011b\u017en\u00fd probl\u00e9m, se kter\u00fdm se pot\u00fdk\u00e1te se slu\u017ebou Steam<\/u> , kdy\u017e se pokou\u0161\u00edte koupit n\u011bjak\u00e9 hry. V n\u011bkter\u00fdch p\u0159\u00edpadech m\u016f\u017ee Steam vyvolat tuto chybu, i kdy\u017e byly prost\u0159edky ode\u010dteny z \u00fa\u010dtu. Nen\u00ed se \u010deho b\u00e1t; zde jsou v\u0161echna pracovn\u00ed \u0159e\u0161en\u00ed, kter\u00e1 v\u00e1m pomohou opravit tuto chybu ve slu\u017eb\u011b Steam-<\/span><\/p>\n

1. Zkontrolujte Steam Server<\/b><\/span><\/h3>\n
\"Zkontrolujte<\/figure>\n

Pokud va\u0161e transakce ve slu\u017eb\u011b Steam st\u00e1le selh\u00e1v\u00e1 nebo jej\u00ed stav z\u016fst\u00e1v\u00e1 nevy\u0159\u00edzeno, m\u016f\u017ee to b\u00fdt zp\u016fsobeno v\u00fdpadkem serveru Steam. Klient Steam nezpracuje va\u0161i objedn\u00e1vku, pokud je jeho server mimo provoz nebo proch\u00e1z\u00ed b\u011b\u017enou \u00fadr\u017ebou.<\/span><\/p>\n

Chcete-li to zkontrolovat, m\u016f\u017eete zam\u00ed\u0159it na <\/span>DownDetector<\/span><\/a> . Str\u00e1nka bude zobrazovat aktu\u00e1ln\u00ed probl\u00e9my se serverem Steam a v\u00fdpadky hl\u00e1\u0161en\u00e9 u\u017eivateli za posledn\u00edch 24 hodin. Pokud je server v \u00fadr\u017eb\u011b, po\u010dkejte n\u011bjakou dobu a probl\u00e9m se vy\u0159e\u0161\u00ed s\u00e1m.<\/span><\/p>\n

2. Zru\u0161te nevy\u0159\u00edzenou transakci a zkuste to znovu<\/b><\/span><\/h3>\n

Pokud m\u00e1te v historii objedn\u00e1vek se\u0159azeno v\u00edce nevy\u0159\u00edzen\u00fdch transakc\u00ed, m\u016f\u017ee to tak\u00e9 v\u00e9st k t\u00e9to chyb\u011b. Chcete-li to opravit, m\u016f\u017eete zru\u0161it v\u0161echny \u010dekaj\u00edc\u00ed transakce a pot\u00e9 zkusit zadat objedn\u00e1vku znovu. Zde je n\u00e1vod, jak to ud\u011blat-<\/span><\/p>\n

    \n
  1. Z <\/span>nab\u00eddky Start <\/b>otev\u0159ete spou\u0161t\u011b\u010d <\/span>Steam <\/b>.<\/span><\/li>\n
  2. Nyn\u00ed klikn\u011bte na u\u017eivatelsk\u00e9 jm\u00e9no sv\u00e9ho \u00fa\u010dtu vpravo naho\u0159e a pot\u00e9 klikn\u011bte na <\/span>Podrobnosti \u00fa\u010dtu <\/b>.<\/span><\/li>\n
  3. Na kart\u011b Podrobnosti \u00fa\u010dtu klikn\u011bte na mo\u017enost <\/span>Zobrazit historii n\u00e1kup\u016f <\/b>.<\/span>\"Zobrazit<\/li>\n
  4. Uvid\u00edte v\u0161echny n\u00e1kupy, kter\u00e9 jste provedli; klikn\u011bte na ten, kter\u00fd \u010dek\u00e1 na vy\u0159\u00edzen\u00ed.<\/span>\"\u010dekaj\u00edc\u00ed<\/li>\n
  5. Kliknut\u00edm na <\/span>Zru\u0161it tuto transakci <\/strong>> Zru\u0161it m\u016fj n\u00e1kup<\/strong> potvr\u010fte svou akci.<\/span>\"Zru\u0161it<\/li>\n<\/ol>\n

    3. Zkontrolujte p\u0159ipojen\u00ed k internetu<\/b><\/span><\/h3>\n

    P\u0159i n\u011bkter\u00fdch n\u00e1kupech na Steamu se doporu\u010duje m\u00edt stabiln\u00ed internet. Pokud je v\u00e1\u0161 internet pomal\u00fd, nebudete moci prov\u00e9st n\u00e1kup. Chcete-li zkontrolovat, zda je v\u00e1\u0161 internet pomal\u00fd, m\u016f\u017eete jednodu\u0161e nav\u0161t\u00edvit Fast.com<\/a> a spustit test rychlosti.<\/span><\/p>\n

    Pokud m\u00e1te pomal\u00fd internet, m\u016f\u017eete zkusit odpojit v\u0161echna ostatn\u00ed za\u0159\u00edzen\u00ed p\u0159ipojen\u00e1 k va\u0161emu routeru. Pokud je to mo\u017en\u00e9, p\u0159em\u00edst\u011bte router do bl\u00edzkosti po\u010d\u00edta\u010de. Tak\u00e9 se odpojte od VPN nebo proxy, pokud je pou\u017e\u00edv\u00e1te. Pokud to nezrychl\u00ed v\u00e1\u0161 internet, zkuste se p\u0159ipojit k jin\u00e9 s\u00edti.<\/span><\/p>\n

    4. Zkuste s jin\u00fdm platebn\u00edm re\u017eimem<\/b><\/span><\/h3>\n

    Tento probl\u00e9m mohou zp\u016fsobit tak\u00e9 v\u00fdpadky serveru nejen na konci Steamu, ale i na konci va\u0161\u00ed banky. V takov\u00e9m p\u0159\u00edpad\u011b v\u00e1m nezbude \u017e\u00e1dn\u00e1 jin\u00e1 mo\u017enost, ne\u017e bu\u010f po\u010dkat, nebo zkusit jinou platebn\u00ed metodu, pokud je to mo\u017en\u00e9. Zde je n\u00e1vod, jak-<\/span><\/p>\n

      \n
    1. V klientovi <\/span>Steam <\/b>klikn\u011bte na n\u00e1zev sv\u00e9ho \u00fa\u010dtu v prav\u00e9m horn\u00edm rohu.<\/span><\/li>\n
    2. V nab\u00eddce klikn\u011bte na <\/span>Podrobnosti \u00fa\u010dtu <\/b>.<\/span><\/li>\n
    3. D\u00e1le klikn\u011bte na mo\u017enost <\/span>P\u0159idat platebn\u00ed metodu k tomuto \u00fa\u010dtu <\/b>.<\/span>\"P\u0159idejte<\/li>\n
    4. Vyberte typ karty, zadejte podrobnosti o kart\u011b a tak\u00e9 faktura\u010dn\u00ed \u00fadaje a pot\u00e9 klikn\u011bte na <\/span>Pokra\u010dovat <\/b>.<\/span><\/li>\n
    5. Zkuste n\u00e1kup na Steamu znovu, ale tentokr\u00e1t zvolte platebn\u00ed metodu, kterou jste pr\u00e1v\u011b p\u0159idali do Steamu.<\/span><\/li>\n<\/ol>\n

      5. Zm\u011b\u0148te zemi obchodu ve slu\u017eb\u011b Steam<\/b><\/span><\/h3>\n

      Pokud jste se ned\u00e1vno p\u0159est\u011bhovali do nov\u00e9 zem\u011b, budete muset p\u0159ed n\u00e1kupem zm\u011bnit um\u00edst\u011bn\u00ed zem\u011b obchodu na Steamu. To umo\u017e\u0148uje slu\u017eb\u011b Steam aktualizovat va\u0161e region\u00e1ln\u00ed nastaven\u00ed a aktualizovat va\u0161i pen\u011b\u017eenku Steam. N\u00ed\u017ee jsou uvedeny kroky k aktualizaci zem\u011b obchodu Steam-<\/span><\/p>\n

        \n
      1. Ve <\/span>slu\u017eb\u011b Steam <\/b>klikn\u011bte na n\u00e1zev \u00fa\u010dtu a pot\u00e9 na <\/span>Podrobnosti \u00fa\u010dtu <\/b>.<\/span><\/li>\n
      2. V prav\u00e9m podokn\u011b klikn\u011bte na <\/span>Aktualizovat zemi obchodu <\/b>.<\/span>\"Zm\u011b\u0148te<\/li>\n
      3. Nyn\u00ed postupujte podle pokyn\u016f na obrazovce a aktualizujte zm\u011bny.<\/span><\/li>\n<\/ol>\n

        Pozn\u00e1mka- <\/b>Zemi budete moci aktualizovat po prvn\u00edm n\u00e1kupu pomoc\u00ed platebn\u00ed metody dan\u00e9 zem\u011b a ne d\u0159\u00edve.<\/span><\/p>\n

        6. Zm\u011b\u0148te oblast stahov\u00e1n\u00ed<\/b><\/span><\/h3>\n

        P\u0159ed n\u00e1kupem na Steamu mus\u00edte nastavit spr\u00e1vnou oblast stahov\u00e1n\u00ed. Pokud jste ned\u00e1vno zm\u011bnili oblast stahov\u00e1n\u00ed, m\u016f\u017ee to zp\u016fsobit \u010dekaj\u00edc\u00ed probl\u00e9m s n\u00e1kupem. Chcete-li zm\u011bnit region, postupujte podle krok\u016f uveden\u00fdch n\u00ed\u017ee –<\/span><\/p>\n

          \n
        1. Nejprve <\/span>na po\u010d\u00edta\u010di spus\u0165te klienta <\/span>Steam .<\/b><\/span><\/li>\n
        2. Otev\u0159ete nab\u00eddku kliknut\u00edm na <\/span>Steam <\/b>vlevo naho\u0159e a pot\u00e9 klikn\u011bte na <\/span>Nastaven\u00ed <\/b>.<\/span><\/li>\n
        3. V lev\u00e9m podokn\u011b klikn\u011bte na <\/span>Stahov\u00e1n\u00ed <\/b>.<\/span><\/li>\n
        4. Klikn\u011bte na rozev\u00edrac\u00ed nab\u00eddku vedle polo\u017eky <\/span>St\u00e1hnout oblast <\/b>a vyberte aktu\u00e1ln\u00ed oblast.<\/span><\/li>\n<\/ol>\n

          7. Zkuste prov\u00e9st n\u00e1kup na webov\u00e9 str\u00e1nce nebo jin\u00e9m za\u0159\u00edzen\u00ed<\/b><\/span><\/h3>\n

          Transakce m\u016f\u017ee b\u00fdt \u010dasto pozastavena, pokud dojde k z\u00e1vad\u011b v aplikaci Steam na va\u0161em za\u0159\u00edzen\u00ed. Abyste tomu zabr\u00e1nili, m\u016f\u017eete zkusit pou\u017e\u00edt aplikaci Steam na jin\u00e9m za\u0159\u00edzen\u00ed. Pokud m\u00e1te jin\u00fd po\u010d\u00edta\u010d, st\u00e1hn\u011bte si na n\u011bj Steam a p\u0159ihlaste se pomoc\u00ed sv\u00e9ho \u00fa\u010dtu.<\/span><\/p>\n

          V p\u0159\u00edpad\u011b, \u017ee to nen\u00ed mo\u017en\u00e9, m\u016f\u017eete nav\u0161t\u00edvit <\/span>Steam Store<\/span><\/a> ve sv\u00e9m prohl\u00ed\u017ee\u010di. P\u0159ihlaste se pomoc\u00ed stejn\u00e9ho \u00fa\u010dtu, kter\u00fd pou\u017e\u00edv\u00e1te na sv\u00e9m po\u010d\u00edta\u010di, a proch\u00e1zejte obchod s hrami. Prove\u010fte n\u00e1kup na webu a automaticky se projev\u00ed v aplikaci Steam na va\u0161em PC.<\/span><\/p>\n

          Se\u010dteno a podtr\u017eeno<\/b><\/span><\/h4>\n

          St\u00e1le \u010del\u00edte \u010dekaj\u00edc\u00ed chyb\u011b n\u00e1kupu ve slu\u017eb\u011b Steam? Probl\u00e9m by m\u011bl b\u00fdt vy\u0159e\u0161en, pokud spr\u00e1vn\u011b provedete v\u00fd\u0161e uveden\u00e9 kroky. Pokud jste vyzkou\u0161eli v\u0161echny metody, kter\u00e9 jsme zm\u00ednili, ale probl\u00e9m nen\u00ed vy\u0159e\u0161en, m\u011bli byste se <\/span>ohledn\u011b tohoto probl\u00e9mu <\/span>obr\u00e1tit na t\u00fdm <\/span>podpory slu\u017eby Steam .<\/span><\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

          Chyba \u010dekaj\u00edc\u00edho n\u00e1kupu na Steamu nastane, kdy\u017e je p\u0159edchoz\u00ed transakce na hern\u00edm klientovi ne\u00fasp\u011b\u0161n\u00e1. K tomu m\u016f\u017ee doj\u00edt, kdy\u017e pen\u00edze nejsou p\u0159evedeny z va\u0161eho platebn\u00edho re\u017eimu do slu\u017eby Steam. M\u016f\u017ee existovat n\u011bkolik d\u016fvod\u016f, pro\u010d k tomu m\u016f\u017ee doj\u00edt, nap\u0159\u00edklad v\u00fdpadek serveru Steam, probl\u00e9m s platebn\u00edm re\u017eimem, pomal\u00fd internet, nespr\u00e1vn\u00e1 oblast stahov\u00e1n\u00ed atd. Abyste mohli hr\u00e1t […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[48],"class_list":["post-1309","post","type-post","status-publish","format-standard","hentry","category-how-to","tag-tips"],"acf":[],"_links":{"self":[{"href":"https:\/\/howtogeek.blog\/cs\/wp-json\/wp\/v2\/posts\/1309","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/howtogeek.blog\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/howtogeek.blog\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/howtogeek.blog\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/howtogeek.blog\/cs\/wp-json\/wp\/v2\/comments?post=1309"}],"version-history":[{"count":1,"href":"https:\/\/howtogeek.blog\/cs\/wp-json\/wp\/v2\/posts\/1309\/revisions"}],"predecessor-version":[{"id":1310,"href":"https:\/\/howtogeek.blog\/cs\/wp-json\/wp\/v2\/posts\/1309\/revisions\/1310"}],"wp:attachment":[{"href":"https:\/\/howtogeek.blog\/cs\/wp-json\/wp\/v2\/media?parent=1309"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/howtogeek.blog\/cs\/wp-json\/wp\/v2\/categories?post=1309"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/howtogeek.blog\/cs\/wp-json\/wp\/v2\/tags?post=1309"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}