Zde je seznam trik\u016f pro odstra\u0148ov\u00e1n\u00ed probl\u00e9m\u016f, kter\u00e9 m\u016f\u017eete vyzkou\u0161et jako prvn\u00ed. Pozd\u011bji m\u016f\u017eete p\u0159ej\u00edt k pokro\u010dilej\u0161\u00edm metod\u00e1m odstra\u0148ov\u00e1n\u00ed probl\u00e9m\u016f.<\/p>\n
- \n
- Zkontrolujte p\u0159ipojen\u00ed k internetu<\/a> .<\/li>\n
- Restartovat v\u00e1\u0161 po\u010d\u00edta\u010d.<\/li>\n
- Zkontrolujte, zda na Steamu neprob\u00edh\u00e1 \u00fadr\u017eba nebo zda nedoch\u00e1z\u00ed k trval\u00e9mu v\u00fdpadku serveru<\/a> .<\/li>\n
- Ujist\u011bte se, \u017ee k p\u0159ihl\u00e1\u0161en\u00ed do slu\u017eby Steam pou\u017e\u00edv\u00e1te u\u017eivatelsk\u00e9 jm\u00e9no, nikoli e-mail nebo skute\u010dn\u00e9 jm\u00e9no.<\/li>\n
- Znovu nainstalujte Steam.<\/li>\n
- Zaka\u017ete ru\u0161iv\u00e9 programy<\/a> , jako jsou aplikace VPN, programy pro filtrov\u00e1n\u00ed\/blokov\u00e1n\u00ed IP, aplikace Firewall & Security a dal\u0161\u00ed.<\/li>\n
- P\u0159\u00edli\u0161 mnoho ne\u00fasp\u011b\u0161n\u00fdch pokus\u016f o p\u0159ihl\u00e1\u0161en\u00ed nebo \u010dast\u00e9 heslo v\u00e1s tak\u00e9 m\u016f\u017ee zablokovat a p\u0159ed dal\u0161\u00edm pokusem o p\u0159ihl\u00e1\u0161en\u00ed budete muset po\u010dkat na ur\u010ditou dobu.<\/li>\n
- V\u00e1\u0161 \u00fa\u010det Steam mohl b\u00fdt zak\u00e1z\u00e1n<\/a> kv\u016fli zak\u00e1zan\u00fdm aktivit\u00e1m, jako je pir\u00e1tstv\u00ed, podvod, n\u00e1kup nebo prodej \u00fa\u010dtu, zneu\u017eit\u00ed a dal\u0161\u00ed.<\/li>\n<\/ul>\n
1. P\u0159epn\u011bte na jinou IP adresu<\/span><\/h2>\n
Probl\u00e9m s p\u0159ihl\u00e1\u0161en\u00edm do slu\u017eby Steam m\u016f\u017ee souviset s va\u0161\u00ed aktu\u00e1ln\u00ed IP adresou. V takov\u00e9m p\u0159\u00edpad\u011b m\u016f\u017eete pou\u017e\u00edt VPN, p\u0159ej\u00edt na ethernetov\u00e9 p\u0159ipojen\u00ed nebo pou\u017e\u00edt mobiln\u00ed hotspot. Jakmile se p\u0159ihl\u00e1s\u00edte, m\u016f\u017eete se vr\u00e1tit do preferovan\u00e9ho re\u017eimu p\u0159ipojen\u00ed k internetu. To se mi osobn\u011b tak\u00e9 osv\u011bd\u010dilo, kdy\u017e jsem p\u0159e\u0161el na jinou s\u00ed\u0165 Wi-Fi.<\/p>\n
2. Synchronizujte datum a \u010das<\/span><\/h2>\n
N\u011bkdy m\u016f\u017ee b\u00fdt probl\u00e9m s datem a \u010dasem va\u0161eho po\u010d\u00edta\u010de, co\u017e vede k pot\u00ed\u017e\u00edm s p\u0159ihl\u00e1\u0161en\u00edm do slu\u017eby Steam. Proto bych v\u00e1m doporu\u010dil synchronizovat hodiny. Chcete-li to prov\u00e9st, p\u0159ejd\u011bte na Nastaven\u00ed (kl\u00e1vesa Windows + I) > \u010cas a jazyk > Datum a \u010das<\/strong> a klikn\u011bte na tla\u010d\u00edtko Synchronizovat<\/strong> .<\/p>\n
![\"Synchronizujte](\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/05\/Sync-Your-Date-and-Time-1024x718-1.webp\" "\\"Synchronizujte")
<\/figure>\n3. Deaktivujte Steam Guard Authenticator<\/span><\/h2>\n
Probl\u00e9m s p\u0159ihl\u00e1\u0161en\u00edm m\u016f\u017ee vy\u0159e\u0161it odstran\u011bn\u00ed 2-faktorov\u00e9ho autentiz\u00e1tora (2FA) z va\u0161eho \u00fa\u010dtu Steam. Mnoho u\u017eivatel\u016f na f\u00f3rech hl\u00e1silo \u00fasp\u011bch pot\u00e9, co to ud\u011blali. Proto stoj\u00ed za to to zkusit. Tuto sekci p\u0159esko\u010dte, pokud na sv\u00e9m \u00fa\u010dtu Steam nem\u00e1te 2FA.<\/p>\n
Chcete-li odebrat 2FA, postupujte takto:<\/p>\n
1.<\/strong> Otev\u0159ete mobiln\u00ed aplikaci Steam<\/strong> a p\u0159ejd\u011bte do oblasti Steam Guard<\/strong> .<\/p>\n
2.<\/strong> Klepn\u011bte na Nastaven\u00ed<\/strong> (ikona ozuben\u00e9ho kola) a vyberte mo\u017enost Odebrat autentiz\u00e1tor<\/strong> .<\/p>\n
![\"P\u0159ejd\u011bte](\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/05\/Go-to-Steam-Guard-section-1.webp\" "\\"P\u0159ejd\u011bte")
<\/figure>\n![\"Klepn\u011bte](\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/05\/Tap-on-the-Remove-Authenticator.webp\" "\\"Klepn\u011bte")
<\/figure>\n3.<\/strong> Nyn\u00ed klepn\u011bte na tla\u010d\u00edtko Odebrat autentiz\u00e1tor<\/strong> a znovu potvr\u010fte sv\u00e9 rozhodnut\u00ed klepnut\u00edm na tla\u010d\u00edtko Odebrat<\/strong> .<\/p>\n
4.<\/strong> Nakonec stiskn\u011bte tla\u010d\u00edtko Hotovo<\/strong> .<\/p>\n
Jakmile se \u00fasp\u011b\u0161n\u011b p\u0159ihl\u00e1s\u00edte ke sv\u00e9mu \u00fa\u010dtu Steam, m\u016f\u017eete pozd\u011bji obnovit 2FA na sv\u00e9m \u00fa\u010dtu.<\/p>\n
4. Resetujte heslo slu\u017eby Steam<\/span><\/h2>\n
Zkou\u0161el jsi resetovat heslo pro Steam? V\u00edm, \u017ee je probl\u00e9m to resetovat a znovu si to zapamatovat, ale v\u011b\u0159te mi, stoj\u00ed to za to. Mnoho u\u017eivatel\u016f se pomoc\u00ed t\u00e9to metody dok\u00e1zalo p\u0159ihl\u00e1sit zp\u011bt ke sv\u00fdm \u00fa\u010dt\u016fm Steam. Zde je tedy postup krok za krokem:<\/p>\n
1.<\/strong> Otev\u0159ete aplikaci Steam<\/strong> a klikn\u011bte na odkaz N\u00e1pov\u011bda, nemohu se p\u0159ihl\u00e1sit<\/strong> .<\/p>\n
2.<\/strong> Objev\u00ed se nov\u00e9 okno. Odtud vyberte mo\u017enost, kter\u00e1 \u0159\u00edk\u00e1, \u017ee jsem zapomn\u011bl jm\u00e9no nebo heslo sv\u00e9ho \u00fa\u010dtu Steam.<\/strong><\/p>\n
3.<\/strong> Zadejte sv\u016fj e-mail<\/strong> spojen\u00fd s va\u0161\u00edm \u00fa\u010dtem Steam a stiskn\u011bte tla\u010d\u00edtko Hledat<\/strong> .<\/p>\n
![\"Zadejte](\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/05\/Enter-your-email-id.webp\" "\\"Zadejte")
<\/figure>\n4.<\/strong> Jakmile Steam najde va\u0161i e-mailovou adresu, klikn\u011bte na Zaslat ov\u011b\u0159ovac\u00ed k\u00f3d \u00fa\u010dtu na [Va\u0161e e-mailov\u00e9 ID]<\/strong> .<\/p>\n
5.<\/strong> Pot\u00e9 obdr\u017e\u00edte ov\u011b\u0159ovac\u00ed odkaz<\/strong> ze slu\u017eby Steam na va\u0161i e-mailovou adresu. Pokud jste ov\u011b\u0159ovac\u00ed odkaz neobdr\u017eeli, klikn\u011bte na tla\u010d\u00edtko Znovu odeslat ov\u011b\u0159ovac\u00ed k\u00f3d \u00fa\u010dtu<\/strong> .<\/p>\n
6.<\/strong> Otev\u0159ete e-mail<\/strong> a kliknut\u00edm na tla\u010d\u00edtko Obnovit obnoven\u00ed<\/strong> otev\u0159ete odkaz ve v\u00fdchoz\u00edm prohl\u00ed\u017ee\u010di.<\/p>\n
7.<\/strong> Klepn\u011bte na mo\u017enost Obnovit heslo<\/strong> , zadejte nov\u00e9 heslo a pot\u00e9 stiskn\u011bte tla\u010d\u00edtko Zm\u011bnit heslo<\/strong> .<\/p>\n
![\"Nastavte](\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/05\/Set-new-password-for-Steam.webp\" "\\"Nastavte")
<\/figure>\nNyn\u00ed znovu otev\u0159ete aplikaci Steam a zkuste se p\u0159ihl\u00e1sit pomoc\u00ed nov\u00e9ho hesla. M\u011blo by to probl\u00e9m vy\u0159e\u0161it.<\/p>\n
5. Odstra\u0148te soubory bal\u00ed\u010dku Steam<\/span><\/h2>\n
B\u011bhem m\u00e9ho v\u00fdzkumu jsem zjistil, \u017ee n\u011bkolik u\u017eivatel\u016f se po smaz\u00e1n\u00ed soubor\u016f bal\u00ed\u010dku Steam dok\u00e1zalo \u00fasp\u011b\u0161n\u011b p\u0159ihl\u00e1sit ke sv\u00e9mu \u00fa\u010dtu Steam<\/a> . Proto by mo\u017en\u00e1 st\u00e1lo za to vyzkou\u0161et tuto metodu, abyste zjistili, zda opravuje probl\u00e9m s p\u0159ihl\u00e1\u0161en\u00edm do slu\u017eby Steam na va\u0161em za\u0159\u00edzen\u00ed.<\/p>\n
Chcete-li odstranit soubory bal\u00ed\u010dku Steam, otev\u0159ete Pr\u016fzkumn\u00edk soubor\u016f a p\u0159ejd\u011bte na C: <\/strong> > <\/strong> Program Files (x86) <\/strong> > <\/strong> Steam <\/strong> > <\/strong> bal\u00ed\u010dek<\/strong> . Pot\u00e9 pomoc\u00ed kl\u00e1vesov\u00e9 zkratky Ctrl + A<\/strong> vyberte v\u0161echny soubory<\/strong> a stiskn\u011bte tla\u010d\u00edtko Odstranit<\/strong> .<\/p>\n
6. Odstra\u0148te soubory mezipam\u011bti Steam<\/span><\/h2>\n
Steam tak\u00e9 ukl\u00e1d\u00e1 mezipam\u011b\u0165 do sv\u00e9ho adres\u00e1\u0159e, aby zv\u00fd\u0161il v\u00fdkon aplikace. N\u011bkdy v\u0161ak chyb\u011bj\u00edc\u00ed nebo po\u0161kozen\u00e1 mezipam\u011b\u0165 m\u016f\u017ee zp\u016fsobit v\u00edce \u0161kody ne\u017e u\u017eitku. Chcete-li tedy vy\u0159e\u0161it probl\u00e9my s p\u0159ihl\u00e1\u0161en\u00edm, mo\u017en\u00e1 budete cht\u00edt vymazat data aplikace.<\/p>\n
Za t\u00edmto \u00fa\u010delem otev\u0159ete Pr\u016fzkumn\u00edka soubor\u016f<\/strong> (Windows Key + E) a p\u0159ejd\u011bte na C: <\/strong> > <\/strong> U\u017eivatel\u00e9 <\/strong> > <\/strong> U\u017eivatelsk\u00e9 jm\u00e9no <\/strong> > <\/strong> AppData <\/strong> > <\/strong> M\u00edstn\u00ed <\/strong> > <\/strong> Steam<\/strong> . D\u00e1le vyberte v\u0161echny slo\u017eky<\/strong> pomoc\u00ed kl\u00e1vesov\u00e9 zkratky Ctrl + A a stiskn\u011bte tla\u010d\u00edtko Odstranit<\/strong> .<\/p>\n
![\"Zobrazit](\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/05\/Show-Hidden-Folders-on-Windows.webp\" "\\"Zobrazit")
<\/figure>\n![\"Rychle](\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/05\/Quicky-close-the-Steam-app-from-the-System-Tray-area.webp\" "\\"Rychle")
<\/figure>\n7. Zkuste se p\u0159ihl\u00e1sit pomoc\u00ed mobiln\u00ed aplikace Steam<\/span><\/h2>\n
Pokud ji\u017e v telefonu m\u00e1te aplikaci Steam, m\u016f\u017eete se pomoc\u00ed n\u00ed p\u0159ihl\u00e1sit do desktopov\u00e9 aplikace Steam. Zde je postup:<\/p>\n
1.<\/strong> Otev\u0159ete mobiln\u00ed aplikaci Steam<\/strong> a p\u0159ejd\u011bte do sekce Steam Guard<\/strong> .<\/p>\n
2.<\/strong> Klepn\u011bte na tla\u010d\u00edtko Naskenovat QR k\u00f3d<\/strong> a nami\u0159te fotoapar\u00e1t na QR k\u00f3d<\/strong> (P\u0159ihla\u0161ovac\u00ed obrazovka na plo\u0161e Steam).<\/p>\n
3.<\/strong> Po dokon\u010den\u00ed skenov\u00e1n\u00ed stiskn\u011bte tla\u010d\u00edtko P\u0159ihl\u00e1sit se do slu\u017eby Steam<\/strong> a budete p\u0159ihl\u00e1\u0161eni ke sv\u00e9mu \u00fa\u010dtu Steam.<\/p>\n
![\"Obrazovka](\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/05\/Steam-Guard-Screen.webp\" "\\"Obrazovka")
<\/figure>\n![\"Naskenujte](\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/05\/Scan-a-QR-Code-using-your-Steam-Mobile-App.webp\" "\\"Naskenujte")
<\/figure>\n![\"P\u0159ihlaste](\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/05\/Login-Using-Steam-Mobile-App.webp\" "\\"P\u0159ihlaste")
<\/figure>\n8. Vyhledejte malware<\/span><\/h2>\n
Pokud se v\u00e1\u0161 po\u010d\u00edta\u010d stal ob\u011bt\u00ed malwaru, pravd\u011bpodobn\u011b zp\u016fsobuje pot\u00ed\u017ee s p\u0159ihl\u00e1\u0161en\u00edm do slu\u017eby Steam, proto\u017ee viry mohou naru\u0161it fungov\u00e1n\u00ed aplikac\u00ed. K ochran\u011b va\u0161eho po\u010d\u00edta\u010de bych doporu\u010dil pou\u017e\u00edvat spolehliv\u00fd antimalwarov\u00fd software. P\u0159\u00edpadn\u011b m\u016f\u017eete pou\u017e\u00edt bezplatnou vestav\u011bnou aplikaci pro skenov\u00e1n\u00ed malwaru zabezpe\u010den\u00ed Windows ve Windows.<\/p>\n
![\"Vyhledejte](\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/05\/Scan-for-Virus-on-Windows-Security.webp\" "\\"Vyhledejte")
<\/figure>\nNenechte se zapa\u0159it<\/span><\/h2>\n
Pokud se st\u00e1le nem\u016f\u017eete p\u0159ihl\u00e1sit ke sv\u00e9mu \u00fa\u010dtu Steam pomoc\u00ed v\u00fd\u0161e uveden\u00fdch metod, pak zb\u00fdv\u00e1 pouze kontaktovat podporu slu\u017eby Steam<\/a> . Jsem si jist\u00fd, \u017ee pokud jste neporu\u0161ili \u017e\u00e1dn\u00e9 z T&C Steamu<\/a> , jejich t\u00fdm v\u00e1m pom\u016f\u017ee vy\u0159e\u0161it v\u00e1\u0161 probl\u00e9m s p\u0159ihl\u00e1\u0161en\u00edm do Steamu.<\/p>\n","protected":false},"excerpt":{"rendered":"
M\u016f\u017ee to b\u00fdt frustruj\u00edc\u00ed, kdy\u017e si chcete zahr\u00e1t svou obl\u00edbenou hru, ale nem\u016f\u017eete se p\u0159ihl\u00e1sit ke sv\u00e9mu \u00fa\u010dtu Steam. Nebojte se, poskytnu \u0159e\u0161en\u00ed pro \u0159e\u0161en\u00ed chyb p\u0159ihl\u00e1\u0161en\u00ed do slu\u017eby Steam, zahrnuj\u00edc\u00ed z\u00e1kladn\u00ed techniky odstra\u0148ov\u00e1n\u00ed probl\u00e9m\u016f a\u017e po ty pokro\u010dilej\u0161\u00ed. Poj\u010fme tedy prozkoumat v\u0161echny zp\u016fsoby, jak vy\u0159e\u0161it probl\u00e9my s p\u0159ihl\u00e1\u0161en\u00edm do slu\u017eby Steam. Ne\u017e za\u010dneme Zde […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[215,216,3,5],"class_list":["post-1969","post","type-post","status-publish","format-standard","hentry","category-how-to","tag-gaming","tag-steam","tag-troubleshooting","tag-windows"],"acf":[],"_links":{"self":[{"href":"https:\/\/howtogeek.blog\/cs\/wp-json\/wp\/v2\/posts\/1969","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/howtogeek.blog\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/howtogeek.blog\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/howtogeek.blog\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/howtogeek.blog\/cs\/wp-json\/wp\/v2\/comments?post=1969"}],"version-history":[{"count":1,"href":"https:\/\/howtogeek.blog\/cs\/wp-json\/wp\/v2\/posts\/1969\/revisions"}],"predecessor-version":[{"id":1970,"href":"https:\/\/howtogeek.blog\/cs\/wp-json\/wp\/v2\/posts\/1969\/revisions\/1970"}],"wp:attachment":[{"href":"https:\/\/howtogeek.blog\/cs\/wp-json\/wp\/v2\/media?parent=1969"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/howtogeek.blog\/cs\/wp-json\/wp\/v2\/categories?post=1969"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/howtogeek.blog\/cs\/wp-json\/wp\/v2\/tags?post=1969"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}