{"id":6219,"date":"2025-01-07T13:21:08","date_gmt":"2025-01-07T13:21:08","guid":{"rendered":"https:\/\/howtogeek.blog\/cs\/?p=6219"},"modified":"2025-01-07T13:21:08","modified_gmt":"2025-01-07T13:21:08","slug":"resolve-windows-10-error-code-0x80246013-stepbystep-guide","status":"publish","type":"post","link":"https:\/\/howtogeek.blog\/cs\/resolve-windows-10-error-code-0x80246013-stepbystep-guide\/","title":{"rendered":"\u0158e\u0161en\u00ed Windows 10 Error Code 0x80246013 \u2013 Podrobn\u00fd pr\u016fvodce"},"content":{"rendered":"<p>\u010cel\u00edte ob\u00e1van\u00e9 chyb\u011b 0x80246013 p\u0159i pokusu o upgrade na Windows 10 nebo instalaci aplikac\u00ed z obchodu Microsoft Store? I kdy\u017e se tento chybov\u00fd k\u00f3d zd\u00e1 v obou sc\u00e9n\u00e1\u0159\u00edch identick\u00fd, m\u00e1 odli\u0161n\u00e9 p\u0159\u00ed\u010diny vy\u017eaduj\u00edc\u00ed p\u0159izp\u016fsoben\u00e1 \u0159e\u0161en\u00ed. Chyba slu\u017eby <strong>Windows Update<\/strong> \u010dasto pramen\u00ed z po\u0161kozen\u00fdch syst\u00e9mov\u00fdch soubor\u016f nebo vadn\u00fdch sou\u010d\u00e1st\u00ed syst\u00e9mu Windows, zat\u00edmco <strong>chyba instalace v Microsoft Store<\/strong> m\u016f\u017ee b\u00fdt zp\u016fsobena aktivn\u00ed br\u00e1nou firewall, nadm\u011brnou mezipam\u011bt\u00ed nebo zastaral\u00fdmi aplikacemi.<\/p>\n<p>V sou\u010dasn\u00e9 dob\u011b spole\u010dnost Microsoft nevydala ofici\u00e1ln\u00ed opravu tohoto probl\u00e9mu, ale nebojte se! Existuje cel\u00e1 \u0159ada krok\u016f pro \u0159e\u0161en\u00ed probl\u00e9m\u016f, kter\u00fdmi v\u00e1s provedeme k vy\u0159e\u0161en\u00ed chyby 0x80246013. Pokud po\u010d\u00e1te\u010dn\u00ed \u0159e\u0161en\u00ed nep\u0159inesou v\u00fdsledky, jsou nast\u00edn\u011bny i pokro\u010dil\u00e9 metody.<\/p>\n<h2>P\u0159ehled chyb Windows 10: 0x80246013<\/h2>\n<p>Tato konkr\u00e9tn\u00ed chyba se \u010dasto vyskytuje p\u0159i pokusu o sta\u017een\u00ed aktualizace nebo aplikace. Je d\u016fle\u017eit\u00e9 p\u0159istupovat k \u0159e\u0161en\u00ed krok za krokem, proto\u017ee r\u016fzn\u00e9 okolnosti vy\u017eaduj\u00ed r\u016fzn\u00e1 n\u00e1pravn\u00e1 opat\u0159en\u00ed.<\/p>\n<ul>\n<li><a href=\"#way1\">\u0158e\u0161en\u00ed probl\u00e9m\u016f se slu\u017ebou Windows Update<\/a><\/li>\n<li><a href=\"#way2\">\u0158e\u0161en\u00ed chyb instalace Microsoft Store<\/a><\/li>\n<\/ul>\n<h3 id=\"way1\">Oprava chyb aktualizace syst\u00e9mu Windows 10 (0x80246013)<\/h3>\n<p>Pokud nem\u016f\u017eete prov\u00e9st upgrade na sv\u00e9m za\u0159\u00edzen\u00ed s Windows 10, zva\u017ete n\u00e1sleduj\u00edc\u00ed metody:<\/p>\n<h2>1. Odstra\u0148te pot\u00ed\u017ee se slu\u017ebou Windows Update<\/h2>\n<p>Poradce p\u0159i pot\u00ed\u017e\u00edch se slu\u017ebou Windows Update je \u010dasto va\u0161\u00edm nejlep\u0161\u00edm prvn\u00edm krokem k vy\u0159e\u0161en\u00ed probl\u00e9m\u016f souvisej\u00edc\u00edch s aktualizacemi. Zde je n\u00e1vod, jak jej vyu\u017e\u00edt:<\/p>\n<ul>\n<li>P\u0159ejd\u011bte na n\u00e1sleduj\u00edc\u00ed:<code>Settings &gt; Update &amp; Security &gt; Troubleshoot &gt; Additional troubleshooters<\/code><\/li>\n<li>Vyberte \u201eWindows Update\u201c a klikn\u011bte na \u201e <strong>Spustit n\u00e1stroj pro odstra\u0148ov\u00e1n\u00ed probl\u00e9m\u016f<\/strong> \u201c.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"Spus\u0165te Poradce p\u0159i pot\u00ed\u017e\u00edch se slu\u017ebou Windows Update \u2013 Chyba aktualizace 0x8024a000\" class=\"wp-image\" decoding=\"async\" height=\"477\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2025\/01\/Run-the-Windows-Update-Troubleshooter.webp\" title=\"Spus\u0165te Poradce p\u0159i pot\u00ed\u017e\u00edch se slu\u017ebou Windows Update \u2013 Chyba aktualizace 0x8024a000\" width=\"640\"\/><\/figure>\n<ul>\n<li>Postupujte podle pokyn\u016f na obrazovce a dokon\u010dete proces odstra\u0148ov\u00e1n\u00ed probl\u00e9m\u016f.<\/li>\n<\/ul>\n<h2>2. Opravte sou\u010d\u00e1sti Windows Update<\/h2>\n<p>Po\u0161kozen\u00e9 sou\u010d\u00e1sti syst\u00e9mu Windows mohou \u010dasto vyvolat chybu 0x80246013. Chcete-li je opravit, postupujte takto:<\/p>\n<p>Krok 1: Stisknut\u00edm <strong>kl\u00e1ves Win + R<\/strong> otev\u0159ete dialogov\u00e9 okno Spustit.<\/p>\n<p>Krok 2: Napi\u0161te \u201e <code>services.msc<\/code>\u201c a stiskn\u011bte Ok pro p\u0159\u00edstup do okna <strong>Slu\u017eby<\/strong> .<\/p>\n<p>Krok 3: Vyhledejte slu\u017eby \u201eWindows Update\u201c a \u201eSlu\u017eba inteligentn\u00edho p\u0159enosu na pozad\u00ed\u201c.<\/p>\n<p>Krok 4: Klepn\u011bte prav\u00fdm tla\u010d\u00edtkem my\u0161i na ka\u017ed\u00fd a vyberte <strong>Zastavit<\/strong> .<\/p>\n<p>Nyn\u00ed vy\u010dist\u011bte do\u010dasnou mezipam\u011b\u0165 slu\u017eby Windows Update:<\/p>\n<ul>\n<li>Otev\u0159ete p\u0159\u00edkazov\u00fd \u0159\u00e1dek (Admin) a spus\u0165te:<\/li>\n<\/ul>\n<p> <code>ren C:\\Windows\\SoftwareDistribution SoftwareDistribution.old<\/code> <code>ren C:\\Windows\\System32\\catroot2 catroot2.old<\/code><\/p>\n<p>Krok 5: Restartujte d\u0159\u00edve zastaven\u00e9 slu\u017eby Windows Update a BITS tak, \u017ee na n\u011b kliknete prav\u00fdm tla\u010d\u00edtkem a vyberete <strong>Start<\/strong> .<\/p>\n<h2>3. Spus\u0165te kontrolu syst\u00e9mov\u00fdch soubor\u016f (SFC)<\/h2>\n<p>Pokud chyba p\u0159etrv\u00e1v\u00e1 i po p\u0159edchoz\u00edch kroc\u00edch, zkuste spustit kontrolu syst\u00e9mov\u00fdch soubor\u016f, abyste zjistili jak\u00e9koli po\u0161kozen\u00ed:<\/p>\n<ul>\n<li>Klikn\u011bte prav\u00fdm tla\u010d\u00edtkem na tla\u010d\u00edtko <strong>Start<\/strong> a vyberte Windows PowerShell (Admin).<\/li>\n<li>Po zobrazen\u00ed v\u00fdzvy UAC klikn\u011bte na <strong>Ano<\/strong> .<\/li>\n<li>Napi\u0161te <code>sfc \/scannow<\/code>do konzoly a stiskn\u011bte <strong>Enter<\/strong> .<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"sfc - powershell\" class=\"wp-image\" decoding=\"async\" height=\"253\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2025\/01\/sfc-powershell.webp\" title=\"sfc - powershell\" width=\"640\"\/><\/figure>\n<ul>\n<li>Toto skenov\u00e1n\u00ed m\u016f\u017ee trvat 20\u201325 minut; bude hledat a opravovat po\u0161kozen\u00e9 soubory.<\/li>\n<li>Na konci nezapome\u0148te <strong>restartovat Windows<\/strong> .<\/li>\n<\/ul>\n<h2>4. Aktualizujte nastaven\u00ed registru<\/h2>\n<p>Tuto chybu m\u016f\u017ee vyvolat i nespr\u00e1vn\u00e1 cesta ke sta\u017een\u00ed slu\u017eby Windows Update. Zde je jednoduch\u00e1 oprava:<\/p>\n<ul>\n<li>Otev\u0159ete nab\u00eddku Start a zadejte <code>regedit<\/code>.<\/li>\n<li>Z v\u00fdsledk\u016f vyberte Editor registru.<\/li>\n<li>Pokud budete vyzv\u00e1ni UAC, klikn\u011bte na <strong>Ano<\/strong> .<\/li>\n<li>P\u0159ejd\u011bte na n\u00e1sleduj\u00edc\u00ed cestu:<\/li>\n<\/ul>\n<p> <code>HKEY_LOCAL_MACHINE\\SOFTWARE\\Policies\\Microsoft\\Windows\\WindowsUpdate<\/code><\/p>\n<ul>\n<li>Najd\u011bte <code>WUServer<\/code>a <code>WIStatusServer<\/code>z\u00e1znamy.<\/li>\n<li>Klepn\u011bte prav\u00fdm tla\u010d\u00edtkem na ka\u017ed\u00fd a vyberte je, chcete-li je odstranit.<\/li>\n<li>Chcete-li pou\u017e\u00edt zm\u011bny, restartujte po\u010d\u00edta\u010d.<\/li>\n<\/ul>\n<p>Pot\u00e9 byste m\u011bli b\u00fdt schopni efektivn\u011b aktualizovat sv\u00e9 za\u0159\u00edzen\u00ed.<\/p>\n<h2 id=\"way2\">Oprava chyb instalace Microsoft Store (0x80246013)<\/h2>\n<pif app=\"\" difficulties=\"\" from=\"\" having=\"\" installation=\"\" microsoft=\"\" solutions:=\"\" store=\"\" the=\"\" these=\"\" try=\"\" with=\"\" you=\"\">\n<h2>1. Do\u010dasn\u011b vypn\u011bte antivirov\u00fd software<\/h2>\n<p>Antivirov\u00e1 \u0159e\u0161en\u00ed t\u0159et\u00edch stran mohou naru\u0161ovat aktualizace a zp\u016fsobit chybu 0x80246013. Chcete-li tento probl\u00e9m vy\u0159e\u0161it, vypn\u011bte ve\u0161ker\u00fd antivirov\u00fd software nainstalovan\u00fd ve va\u0161em syst\u00e9mu. Nezapome\u0148te tak\u00e9 deaktivovat Microsoft Defender, pokud je to va\u0161e prim\u00e1rn\u00ed ochrana.<\/p>\n<h2>2. Vypn\u011bte br\u00e1nu firewall programu Windows Defender<\/h2>\n<p>Zde je n\u00e1vod, jak zak\u00e1zat br\u00e1nu Windows Firewall:<\/p>\n<ul>\n<li>Stiskn\u011bte <strong>Win + S<\/strong> a vyhledejte \u201efirewall\u201c .<\/li>\n<li>Vyberte <strong>Windows Defender Firewall<\/strong> .<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" alt=\"0x80246013\" height=\"488\" src=\"https:\/\/howtoedge.com\/wp-content\/uploads\/2020\/09\/Fix-Error-Code-0x80246013-Firewall.png\" width=\"640\"\/><\/p>\n<ul>\n<li>V Ovl\u00e1dac\u00edch panelech klikn\u011bte na lev\u00e9m panelu na \u201eZapnout nebo vypnout br\u00e1nu Windows Defender Firewall\u201c.<\/li>\n<li>Na prav\u00e9 stran\u011b vypn\u011bte \u201e <strong>Windows Defender Firewall (nedoporu\u010duje se)<\/strong> \u201c pro soukrom\u00e9 i ve\u0159ejn\u00e9 s\u00edt\u011b.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" alt=\"Vypn\u011bte br\u00e1nu Windows Firewall\" height=\"431\" src=\"rs rscb10 src ng ngcb10 srcset\" width=\"640\"\/><\/p>\n<ul>\n<li>Potvr\u010fte stisknut\u00edm <strong>OK<\/strong> .<\/li>\n<\/ul>\n<p>Nyn\u00ed zopakujte instalaci z obchodu Microsoft Store. Chyba by m\u011bla b\u00fdt vy\u0159e\u0161ena.<\/p>\n<h2>3. Resetujte Microsoft Store<\/h2>\n<p>Pokud existuj\u00ed probl\u00e9my s mezipam\u011bt\u00ed, m\u016f\u017ee je vy\u0159e\u0161it resetov\u00e1n\u00ed obchodu Microsoft Store:<\/p>\n<ul>\n<li>Otev\u0159ete p\u0159\u00edkazov\u00fd \u0159\u00e1dek s opr\u00e1vn\u011bn\u00edmi spr\u00e1vce.<\/li>\n<li>Napi\u0161te <code>wsreset.exe<\/code>a stiskn\u011bte <strong>Enter<\/strong> .<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" alt=\"0x80246013 - WSReset\" height=\"200\" src=\"https:\/\/howtoedge.com\/wp-content\/uploads\/2020\/09\/Fix-Error-Code-0x80246013-WSRESET.png\" width=\"420\"\/><\/p>\n<ul>\n<li>T\u00edm se obnov\u00ed v\u00fdchoz\u00ed nastaven\u00ed aplikace Obchod a pot\u00e9 by se m\u011bla automaticky spustit.<\/li>\n<\/ul>\n<h2>4. Vyu\u017eijte Poradce p\u0159i pot\u00ed\u017e\u00edch s aplikac\u00ed Store<\/h2>\n<p>Pokud probl\u00e9my p\u0159etrv\u00e1vaj\u00ed, spus\u0165te n\u00e1stroj pro odstra\u0148ov\u00e1n\u00ed probl\u00e9m\u016f s aplikac\u00ed Store:<\/p>\n<ul>\n<li>P\u0159ejd\u011bte na <code>Settings &gt; Update &amp; Security &gt; Troubleshoot &gt; Additional troubleshooters<\/code>.<\/li>\n<li>P\u0159ejd\u011bte na \u201eWindows Store Apps\u201c a klikn\u011bte na \u201e <strong>Spustit n\u00e1stroj pro odstra\u0148ov\u00e1n\u00ed probl\u00e9m\u016f<\/strong> \u201c.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" alt=\"N\u00e1stroj pro odstra\u0148ov\u00e1n\u00ed probl\u00e9m\u016f s aplikacemi obchodu\" height=\"464\" src=\"https:\/\/howtoedge.com\/wp-content\/uploads\/2020\/08\/Store-Apps-Troubleshooter.png\" width=\"640\"\/><\/p>\n<ul>\n<li>Nechte jej vyhledat probl\u00e9my. Dodr\u017eujte v\u0161echna doporu\u010den\u00ed, kter\u00e1 se objev\u00ed.<\/li>\n<\/ul>\n<h2>5. Odstra\u0148te do\u010dasn\u00e9 soubory<\/h2>\n<p>N\u011bkte\u0159\u00ed u\u017eivatel\u00e9 dos\u00e1hli \u00fasp\u011bchu odstran\u011bn\u00edm konkr\u00e9tn\u00edch soubor\u016f. Zkontrolujte n\u00e1sleduj\u00edc\u00ed slo\u017eku:<\/p>\n<p> <code>C:\\Windows\\System32\\config\\systemprofile\\AppData\\Local\\Microsoft\\InstallAgent\\Checkpoints<\/code><\/p>\n<ul>\n<li>Hledat   <code>9ND94HKF4S0Z.dat<\/code>a   <code>9NCGJX5QLP9M.dat<\/code>soubory.<\/li>\n<li>Pokud je najdete, vyjm\u011bte je a vlo\u017ete na plochu.<\/li>\n<li>Nakonec restartujte po\u010d\u00edta\u010d.<\/li>\n<\/ul>\n<h2>6. Zkontrolujte v\u0161echny \u010dekaj\u00edc\u00ed aktualizace<\/h2>\n<p>\u010cast\u00e9 aktualizace od spole\u010dnosti Microsoft vy\u017eaduj\u00ed va\u0161i pozornost. Ujist\u011bte se, \u017ee je va\u0161e aplikace Store aktu\u00e1ln\u00ed:<\/p>\n<ul>\n<li>P\u0159ejd\u011bte na <code>Settings (Win + I) &gt; Update &amp; Security &gt; Windows Update<\/code>.<\/li>\n<li>Klikn\u011bte <strong>na mo\u017enost Vyhledat aktualizace<\/strong> v prav\u00e9m podokn\u011b.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" alt=\"Zkontrolovat aktualizace\" height=\"328\" src=\"https:\/\/howtoedge.com\/wp-content\/uploads\/2020\/09\/Check-For-Updates.png\" width=\"640\"\/><\/p>\n<ul>\n<li>Pokud jsou k dispozici aktualizace, st\u00e1hn\u011bte si je a nainstalujte.<\/li>\n<\/ul>\n<p>T\u00edm je va\u0161e cesta pro odstra\u0148ov\u00e1n\u00ed probl\u00e9m\u016f s chybou 0x80246013 uzav\u0159ena!<\/p>\n<h3>Dal\u0161\u00ed statistiky<\/h3>\n<h4><strong>1. Co je chyba 0x80246013?<\/strong><\/h4>\n<p>Chyba 0x80246013 je b\u011b\u017en\u00fd chybov\u00fd k\u00f3d, kter\u00fd se vyskytuje b\u011bhem aktualizac\u00ed Windows 10 nebo instalac\u00ed aplikac\u00ed z Microsoft Store, obvykle zp\u016fsoben\u00fd po\u0161kozen\u00fdmi soubory nebo problematick\u00fdm nastaven\u00edm.<\/p>\n<h4><strong>2. Jak mohu zkontrolovat, zda m\u016fj antivirus nezp\u016fsobuje probl\u00e9my s aktualizacemi syst\u00e9mu Windows?<\/strong><\/h4>\n<p>Antivirov\u00fd software m\u016f\u017eete do\u010dasn\u011b zak\u00e1zat a pokusit se aktualizaci spustit znovu. Pokud chyba zmiz\u00ed, v\u00e1\u0161 antivirov\u00fd program m\u016f\u017ee ru\u0161it proces aktualizace.<\/p>\n<h4><strong>3. Je bezpe\u010dn\u00e9 upravovat registr Windows?<\/strong><\/h4>\n<p>\u00daprava registru syst\u00e9mu Windows m\u016f\u017ee b\u00fdt riskantn\u00ed, pokud si nejste jisti, jak\u00e9 zm\u011bny jsou nutn\u00e9. P\u0159ed proveden\u00edm jak\u00fdchkoli \u00faprav v\u017edy vytvo\u0159te z\u00e1lohu, abyste zabr\u00e1nili ne\u017e\u00e1douc\u00edmu chov\u00e1n\u00ed syst\u00e9mu.<\/p>\n<p><a class=\"xiaomi\" href=\"https:\/\/howtoedge.com\/fix-0x80246013\/\" rel=\"noopener noreferrer nofollow\" target=\"_blank\">Zdroj&amp;obr\u00e1zky<\/a>\n<\/p>\n<\/pif>\n","protected":false},"excerpt":{"rendered":"<p>\u010cel\u00edte ob\u00e1van\u00e9 chyb\u011b 0x80246013 p\u0159i pokusu o upgrade na Windows 10 nebo instalaci aplikac\u00ed z obchodu Microsoft Store? I kdy\u017e se tento chybov\u00fd k\u00f3d zd\u00e1 v obou sc\u00e9n\u00e1\u0159\u00edch identick\u00fd, m\u00e1 odli\u0161n\u00e9 p\u0159\u00ed\u010diny vy\u017eaduj\u00edc\u00ed p\u0159izp\u016fsoben\u00e1 \u0159e\u0161en\u00ed. Chyba slu\u017eby Windows Update \u010dasto pramen\u00ed z po\u0161kozen\u00fdch syst\u00e9mov\u00fdch soubor\u016f nebo vadn\u00fdch sou\u010d\u00e1st\u00ed syst\u00e9mu Windows, zat\u00edmco chyba instalace v Microsoft [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[5,144],"class_list":["post-6219","post","type-post","status-publish","format-standard","hentry","category-how-to","tag-windows","tag-windows-10"],"acf":[],"_links":{"self":[{"href":"https:\/\/howtogeek.blog\/cs\/wp-json\/wp\/v2\/posts\/6219","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/howtogeek.blog\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/howtogeek.blog\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/howtogeek.blog\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/howtogeek.blog\/cs\/wp-json\/wp\/v2\/comments?post=6219"}],"version-history":[{"count":1,"href":"https:\/\/howtogeek.blog\/cs\/wp-json\/wp\/v2\/posts\/6219\/revisions"}],"predecessor-version":[{"id":6220,"href":"https:\/\/howtogeek.blog\/cs\/wp-json\/wp\/v2\/posts\/6219\/revisions\/6220"}],"wp:attachment":[{"href":"https:\/\/howtogeek.blog\/cs\/wp-json\/wp\/v2\/media?parent=6219"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/howtogeek.blog\/cs\/wp-json\/wp\/v2\/categories?post=6219"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/howtogeek.blog\/cs\/wp-json\/wp\/v2\/tags?post=6219"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}