{"id":10299,"date":"2026-02-12T06:08:20","date_gmt":"2026-02-12T06:08:20","guid":{"rendered":"https:\/\/howtogeek.blog\/nl\/?p=10299"},"modified":"2026-02-12T06:08:20","modified_gmt":"2026-02-12T06:08:20","slug":"how-to-troubleshoot-connected-device-that-cant-access-internet","status":"publish","type":"post","link":"https:\/\/howtogeek.blog\/nl\/how-to-troubleshoot-connected-device-that-cant-access-internet\/","title":{"rendered":"How To Troubleshoot Connected Device That Can’t Access Internet"},"content":{"rendered":"

Sometimes, phones connect to Wi-Fi networks but still refuse to give you actual internet access. Android devices like Pixel, Xiaomi, or whatever are notorious for throwing that \u201cConnected to device. Can\u2019t Provide Internet.<\/strong>\u201d error message. It\u2019s kind of frustrating, because the connection seems fine, but no internet. Usually, a quick restart of your phone and router will clear this up, but if not, there are a few tricks to try. Those fixes can be a bit hit-or-miss from setup to setup, but they\u2019ve helped a bunch of people in the past. So, here\u2019s what might help get your network back in working order.<\/p>\n

Just a heads up \u2014 sometimes the issue is beyond your device, like with the router or your internet service. Other times, it\u2019s just some weird glitch with the network settings on your phone. The goal here is to narrow down where the problem is, fix it, and hopefully get online again without too much fuss. If you\u2019re tired of fiddling, or if the problem sticks around, contacting your ISP might be the last resort. Anyway, let\u2019s get into the fixes.<\/p>\n

How to Fix Wi-Fi Connected but No Internet on Android<\/h2>\n

Verify if the network is the culprit or just your device<\/h3>\n

This one\u2019s pretty key. Sometimes, it might seem like your phone is the only problem, but actually, the whole network is down. So, try connecting another device\u2014like a laptop or another phone\u2014to the same Wi-Fi. If that device has no internet either, the issue\u2019s probably with your router, modem, or the network provider. If other devices are fine, then it\u2019s time to focus on your phone.<\/p>\n

On one setup it\u2019s worked on, and on another, not so much. That\u2019s typical \u2014 hardware can be fickle.<\/p>\n

If only your Android device is acting up, move on to the next steps. Otherwise, check the router\u2019s indicator lights\u2014like the Power, Internet, WAN lights. A blinking or red light might mean a service outage, bad cable, or faulty hardware. Reseting the router and modem often helps\u2014just unplug, wait about 30 seconds, then plug back in. If that doesn\u2019t work, you might need to do a factory reset. Remember, that resets all custom settings, so be prepared to reconfigure if needed. If none of this helps, calling your internet provider is usually the last step.<\/p>\n

Step 1: Forget and Reconnect to the Wi-Fi Network<\/h2>\n

Why this helps:<\/h3>\n

Sometimes the saved network info gets corrupted or certain settings don\u2019t sync right, leading to weird connectivity problems. Forgetting the network clears out those old data points and forces your device to fetch fresh info when reconnecting. It\u2019s like giving your phone a clean slate.<\/p>\n

This applies if you\u2019re seeing the \u201cConnected, no internet\u201d message only on your device. Expect to see your device disconnect after forgetting, then reconnect. Works often enough to be a quick fix.<\/p>\n

How to do it:<\/h3>\n