{"id":1552,"date":"2024-04-09T12:46:40","date_gmt":"2024-04-09T12:46:40","guid":{"rendered":"https:\/\/howtogeek.blog\/pt\/?p=1552"},"modified":"2024-04-09T12:46:40","modified_gmt":"2024-04-09T12:46:40","slug":"how-to-fix-windows-metadata-and-internet-services-issue-with-errors-0x80070490-and-0x80072efe-pt","status":"publish","type":"post","link":"https:\/\/howtogeek.blog\/pt\/how-to-fix-windows-metadata-and-internet-services-issue-with-errors-0x80070490-and-0x80072efe-pt\/","title":{"rendered":"Como corrigir problema de metadados e servi\u00e7os de Internet do Windows com erros 0x80070490 e 0x80072EFE"},"content":{"rendered":"<p>Existem v\u00e1rios motivos pelos quais o Microsoft Windows \u00e9 um dos sistemas operacionais mais populares do mundo. \u00c9 f\u00e1cil de usar, \u00e9 compat\u00edvel com diversos hardwares e possui um grande n\u00famero de aplicativos de software dispon\u00edveis para ele.<\/p>\n<p>No entanto, como o sistema operacional foi projetado para funcionar em uma ampla variedade de m\u00e1quinas de diferentes fabricantes, \u00e0s vezes pode haver problemas. Um problema comum est\u00e1 relacionado aos metadados do Windows e aos servi\u00e7os de Internet. Quando eles ocorrem, voc\u00ea obt\u00e9m os seguintes c\u00f3digos de erro \u2013 0x80070490 e 0x80072EFE no Visualizador de Eventos do Windows.<\/p>\n<p>Dependendo do seu sistema, esses erros podem causar mau funcionamento dos drivers de \u00e1udio e v\u00eddeo ou causar problemas de congelamento e travamento. Se voc\u00ea se deparou com esses erros e deseja saber como corrigi-los, elaboramos este guia para ajud\u00e1-lo.<\/p>\n<h2 id=\"1-update-windows\">1. Atualize o Windows<\/h2>\n<p>Os erros 0x80070490 e 0x80072EFE \u00e0s vezes podem ocorrer devido a uma atualiza\u00e7\u00e3o do Windows com defeito. Nesse caso, a Microsoft pode ter lan\u00e7ado atualiza\u00e7\u00f5es adicionais para corrigir o problema que voc\u00ea pode instalar no seu computador.<\/p>\n<ul>\n<li>Abra o aplicativo Configura\u00e7\u00f5es e clique na op\u00e7\u00e3o \u2018Windows Update\u2019 \u00e0 esquerda.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"466\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/18-1.webp\" title=\"\" width=\"829\"\/><\/figure>\n<ul>\n<li>Clique no bot\u00e3o \u2018Verificar atualiza\u00e7\u00f5es\u2019 na p\u00e1gina do Windows Update. Se houver atualiza\u00e7\u00f5es dispon\u00edveis, o Windows ir\u00e1 baix\u00e1-las e instal\u00e1-las. Pode ser necess\u00e1rio reiniciar o PC para concluir a atualiza\u00e7\u00e3o.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"429\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/19-2-1-1.webp\" title=\"\" width=\"762\"\/><\/figure>\n<h2 id=\"2-troubleshoot-windows-updates\">2. Solucionar problemas de atualiza\u00e7\u00f5es do Windows<\/h2>\n<p>Se voc\u00ea estiver recebendo o c\u00f3digo de erro 0x80070490, isso pode indicar um problema com o Windows Update. Nessa situa\u00e7\u00e3o, voc\u00ea precisa executar a solu\u00e7\u00e3o de problemas do Windows Update.<\/p>\n<ul>\n<li>V\u00e1 para o aplicativo Configura\u00e7\u00f5es em seu PC com Windows 11 e digite <code>troubleshoot<\/code>na caixa de pesquisa no lado esquerdo.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"524\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/w0-1.webp\" title=\"\" width=\"932\"\/><\/figure>\n<ul>\n<li>Clique na op\u00e7\u00e3o \u2018Configura\u00e7\u00f5es de solu\u00e7\u00e3o de problemas\u2019 para acessar as configura\u00e7\u00f5es de solu\u00e7\u00e3o de problemas.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"524\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/w0-2-1.webp\" title=\"\" width=\"932\"\/><\/figure>\n<ul>\n<li>Na p\u00e1gina que se abre, voc\u00ea encontrar\u00e1 algumas op\u00e7\u00f5es. Clique em \u2018Outros solucionadores de problemas\u2019.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"494\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/w1-1.webp\" title=\"\" width=\"879\"\/><\/figure>\n<ul>\n<li>Voc\u00ea pode solucionar diversos problemas, como \u00e1udio, rede, impressora e atualiza\u00e7\u00e3o do Windows. Clique no bot\u00e3o \u2018Executar\u2019 \u00e0 direita da op\u00e7\u00e3o Windows Update.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"561\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/w2-1.webp\" title=\"\" width=\"997\"\/><\/figure>\n<ul>\n<li>Ao clicar no bot\u00e3o \u2018Executar\u2019, o solucionador de problemas verificar\u00e1 os problemas e tentar\u00e1 resolv\u00ea-los.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"500\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/w3-1.webp\" title=\"\" width=\"889\"\/><\/figure>\n<ul>\n<li>Assim que o solucionador de problemas concluir suas opera\u00e7\u00f5es, ele mostrar\u00e1 uma mensagem. Clique no bot\u00e3o \u2018Fechar\u2019 e esperamos que seu problema tenha sido resolvido.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"470\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/w4-1-1.webp\" title=\"\" width=\"836\"\/><\/figure>\n<h2 id=\"3-perform-a-clean-boot\">3. Execute uma inicializa\u00e7\u00e3o limpa<\/h2>\n<p>\u00c0s vezes, o erro 0x80070490 pode ser causado por um aplicativo de terceiros e voc\u00ea poder\u00e1 ver mensagens de erro como \u2018Falha na prepara\u00e7\u00e3o de metadados\u2019 quando isso ocorrer. Para corrigir isso, voc\u00ea pode tentar executar uma inicializa\u00e7\u00e3o limpa que desativa todos os servi\u00e7os, exceto os da Microsoft.<\/p>\n<ul>\n<li>Abra o menu Iniciar, digite <code>msconfig<\/code>e clique na op\u00e7\u00e3o \u2018Configura\u00e7\u00e3o do Sistema\u2019 nos resultados que aparecem.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"560\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/e2-1.webp\" title=\"\" width=\"996\"\/><\/figure>\n<ul>\n<li>No utilit\u00e1rio de configura\u00e7\u00e3o do sistema, clique na guia \u2018Servi\u00e7os\u2019 na parte superior.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"525\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/00-1.webp\" title=\"\" width=\"933\"\/><\/figure>\n<ul>\n<li>Na aba \u2018Servi\u00e7os\u2019, voc\u00ea ver\u00e1 todos os servi\u00e7os ativos no seu PC. Clique na caixa de sele\u00e7\u00e3o \u2018Ocultar todos os servi\u00e7os Microsoft\u2019 para visualizar apenas servi\u00e7os de terceiros.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"500\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/01-1.webp\" title=\"\" width=\"888\"\/><\/figure>\n<ul>\n<li>Agora clique no bot\u00e3o \u2018Desativar tudo\u2019 \u00e0 direita para desativar todos os servi\u00e7os de terceiros e, a seguir, clique no bot\u00e3o \u2018Aplicar\u2019.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"524\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/e5-2-1-1.webp\" title=\"\" width=\"931\"\/><\/figure>\n<ul>\n<li>V\u00e1 para a guia \u2018Inicializar\u2019 na parte superior e clique na op\u00e7\u00e3o \u2018Abrir Gerenciador de Tarefas\u2019 agora.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"490\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/e6-1.webp\" title=\"\" width=\"871\"\/><\/figure>\n<ul>\n<li>Quando o Gerenciador de Tarefas abrir, v\u00e1 para a guia \u2018Aplicativos de inicializa\u00e7\u00e3o\u2019 para ver os aplicativos que s\u00e3o iniciados quando o sistema \u00e9 inicializado.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"535\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/02-1.webp\" title=\"\" width=\"951\"\/><\/figure>\n<ul>\n<li>Agora voc\u00ea ter\u00e1 que desabilitar cada item habilitado desta lista clicando com o bot\u00e3o direito sobre ele e clicando na op\u00e7\u00e3o \u2018Desativar\u2019. Anote quais itens voc\u00ea est\u00e1 desativando.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"572\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/03-1.webp\" title=\"\" width=\"1017\"\/><\/figure>\n<ul>\n<li>Feche o Gerenciador de Tarefas ap\u00f3s desabilitar os servi\u00e7os e clique no bot\u00e3o \u2018OK\u2019 no utilit\u00e1rio de configura\u00e7\u00e3o do sistema.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"490\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/e6-2-1.webp\" title=\"\" width=\"871\"\/><\/figure>\n<ul>\n<li>Reinicie o seu computador ap\u00f3s executar todas essas etapas e ele inicializar\u00e1 em um ambiente limpo. Inicie o Gerenciador de Tarefas novamente, conforme explicado acima, e tente ativar os servi\u00e7os que voc\u00ea desabilitou anteriormente na guia \u2018Aplicativos de inicializa\u00e7\u00e3o\u2019.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"584\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/04-1.webp\" title=\"\" width=\"1038\"\/><\/figure>\n<h2 id=\"4-disable-metadata-staging\">4. Desative o teste de metadados<\/h2>\n<p>Erros no registro tamb\u00e9m podem resultar em erros 0x80070490 e 0x80072EFE. Desativar o preparo de metadados \u00e9 outra solu\u00e7\u00e3o poss\u00edvel que pode ajudar em tal situa\u00e7\u00e3o.<\/p>\n<ul>\n<li>Abra o aplicativo Configura\u00e7\u00f5es e clique na op\u00e7\u00e3o \u2018Sistema\u2019 no lado esquerdo.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"467\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/05-1.webp\" title=\"\" width=\"831\"\/><\/figure>\n<ul>\n<li>Na p\u00e1gina \u2018Sistema\u2019, role at\u00e9 o final e clique na op\u00e7\u00e3o \u2018Sobre\u2019.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"461\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/06-1.webp\" title=\"\" width=\"820\"\/><\/figure>\n<ul>\n<li>Em seguida, clique na op\u00e7\u00e3o \u2018Configura\u00e7\u00f5es avan\u00e7adas do sistema\u2019 para acessar as propriedades do sistema.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"473\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/07-1-1.webp\" title=\"\" width=\"840\"\/><\/figure>\n<ul>\n<li>Quando a caixa \u2018Propriedades do Sistema\u2019 aparecer, clique na guia \u2018Hardware\u2019.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"465\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/08-1.webp\" title=\"\" width=\"826\"\/><\/figure>\n<ul>\n<li>Clique em \u2018Configura\u00e7\u00f5es de instala\u00e7\u00e3o do dispositivo\u2019 na guia \u2018Hardware\u2019.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"483\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/09-1.webp\" title=\"\" width=\"858\"\/><\/figure>\n<ul>\n<li>O pop-up exibido permitir\u00e1 que voc\u00ea controle se deseja que o Windows procure e instale automaticamente os aplicativos dos fabricantes. Ele ser\u00e1 habilitado por padr\u00e3o. Clique no bot\u00e3o &#8216;N\u00e3o&#8217; para desativ\u00e1-lo. Lembre-se de que isso pode fazer com que sua m\u00e1quina funcione de maneira anormal.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"513\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/10-1.webp\" title=\"\" width=\"912\"\/><\/figure>\n<ul>\n<li>Reinicie o seu dispositivo para verificar se o problema ainda persiste.<\/li>\n<\/ul>\n<h2 id=\"5-edit-the-registry\">5. Edite o registro<\/h2>\n<p>Uma solu\u00e7\u00e3o tempor\u00e1ria para o problema \u00e9 editar o registro, o que pode ser feito atrav\u00e9s do Editor do Registro.<\/p>\n<ul>\n<li>Abra o menu Iniciar, digite <code>regedit<\/code>e selecione a op\u00e7\u00e3o \u2018Editor do Registro\u2019 nos resultados.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"538\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/11-1.webp\" title=\"\" width=\"956\"\/><\/figure>\n<ul>\n<li>Quando o editor abrir, digite ou cole <code>HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\WINEVT\\Channels\\Microsoft-Windows-DeviceSetupManager\/Admin<\/code>na barra de endere\u00e7o na parte superior e pressione a tecla \u2018Enter\u2019.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"527\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/12-1.webp\" title=\"\" width=\"937\"\/><\/figure>\n<ul>\n<li>Nesta chave de registro, procure a entrada de registro \u2018Ativado\u2019. Ao encontr\u00e1-lo, clique duas vezes nele para editar seu valor.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"439\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/13-2-1.webp\" title=\"\" width=\"780\"\/><\/figure>\n<ul>\n<li>Insira o valor &#8216;00000000&#8217; onde diz &#8216;Valor&#8217; na caixa pop-up que aparece quando voc\u00ea clica duas vezes na entrada e depois clica no bot\u00e3o &#8216;OK&#8217;.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"500\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/14-1.webp\" title=\"\" width=\"888\"\/><\/figure>\n<ul>\n<li>Agora v\u00e1 para a barra de endere\u00e7o novamente e cole este endere\u00e7o <code>HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Device Metadata<\/code>antes de pressionar a tecla \u2018Enter\u2019.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"455\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/15-2-1.webp\" title=\"\" width=\"808\"\/><\/figure>\n<ul>\n<li>No lado direito, procure a entrada \u2018PreventDeviceMetadataFromNetwork\u2019.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"462\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/16-1.webp\" title=\"\" width=\"822\"\/><\/figure>\n<ul>\n<li>Clique duas vezes nele e altere seu valor para \u201800000001\u2019 antes de clicar no bot\u00e3o \u2018OK\u2019 e fechar o Editor do Registro.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"452\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/17-1.webp\" title=\"\" width=\"803\"\/><\/figure>\n<ul>\n<li>Reinicie o seu PC para aplicar as altera\u00e7\u00f5es e descobrir se elas tiveram algum efeito na preven\u00e7\u00e3o dos erros.<\/li>\n<\/ul>\n<h2 id=\"6-perform-sfc-and-dism-scans\">6. Execute verifica\u00e7\u00f5es SFC e DISM<\/h2>\n<p>O Windows vem com um utilit\u00e1rio de verifica\u00e7\u00e3o de arquivos integrado que pode verificar seu computador e identificar problemas que est\u00e3o causando seu mau funcionamento. Voc\u00ea pode us\u00e1-lo atrav\u00e9s do prompt de comando.<\/p>\n<ul>\n<li>Abra o menu Iniciar e digite <code>cmd<\/code>ou <code>command prompt<\/code>e clique na op\u00e7\u00e3o \u2018Executar como Administrador\u2019 para abri-lo.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"507\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/20-2-1.webp\" title=\"\" width=\"901\"\/><\/figure>\n<ul>\n<li>Digite <code>sfc \/scannow<\/code>e pressione a tecla \u2018Enter\u2019 na janela do prompt de comando para iniciar a verifica\u00e7\u00e3o do seu sistema de arquivos.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"585\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/21-1.webp\" title=\"\" width=\"1040\"\/><\/figure>\n<ul>\n<li>Levar\u00e1 algum tempo para que o verificador de arquivos verifique todo o sistema. Se encontrar algum problema, tentar\u00e1 corrigi-lo. Aguarde at\u00e9 que a verifica\u00e7\u00e3o esteja 100% conclu\u00edda e prossiga para a verifica\u00e7\u00e3o do DISM.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"426\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/22-2-1.webp\" title=\"\" width=\"757\"\/><\/figure>\n<ul>\n<li>Para iniciar a verifica\u00e7\u00e3o do DISM, digite <code>DISM.exe \/Online \/Cleanup-image \/Scanhealth<\/code>na janela do prompt de comando e pressione a tecla \u2018Enter\u2019.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"479\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/23-1.webp\" title=\"\" width=\"851\"\/><\/figure>\n<ul>\n<li>Aguarde at\u00e9 que a verifica\u00e7\u00e3o seja conclu\u00edda e digite <code> DISM.exe \/Online \/Cleanup-image \/Restorehealth<\/code>na janela antes de pressionar a tecla \u2018Enter\u2019.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"550\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/24-1.webp\" title=\"\" width=\"978\"\/><\/figure>\n<ul>\n<li>Quando a verifica\u00e7\u00e3o for conclu\u00edda, feche a janela e reinicie o computador para ver se o problema foi resolvido.<\/li>\n<\/ul>\n<h2 id=\"7-check-your-pcs-firewall\">7. Verifique o firewall do seu PC<\/h2>\n<p>Se o seu Firewall n\u00e3o estiver funcionando corretamente ou estiver desativado, isso pode resultar em erros 0x80070490 e 0x80072EFE. Para evit\u00e1-los, verifique seu firewall e habilite-o se necess\u00e1rio.<\/p>\n<ul>\n<li>Abra o menu Iniciar e digite <code>services<\/code>antes de clicar na op\u00e7\u00e3o \u2018Executar como Administrador\u2019 \u00e0 direita.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"482\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/25-1.webp\" title=\"\" width=\"857\"\/><\/figure>\n<ul>\n<li>Procure por \u2018Firewall do Windows Defender\u2019 nos servi\u00e7os e certifique-se de que o status mostre \u2018Em execu\u00e7\u00e3o\u2019 e o tipo de inicializa\u00e7\u00e3o seja \u2018Autom\u00e1tico\u2019.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"458\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/26-2-1.webp\" title=\"\" width=\"815\"\/><\/figure>\n<ul>\n<li>Caso n\u00e3o esteja, clique duas vezes nele e altere o Tipo de Inicializa\u00e7\u00e3o para \u2018Autom\u00e1tico\u2019 e o Status para \u2018Em Execu\u00e7\u00e3o\u2019. Em seguida, clique no bot\u00e3o &#8216;OK&#8217; e feche o utilit\u00e1rio.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"466\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/27-1-1.webp\" title=\"\" width=\"828\"\/><\/figure>\n<h2 id=\"8-reset-your-pc\">8. Reinicie o seu PC<\/h2>\n<p>Reinicializar o computador permite que voc\u00ea o troque de volta para que pare\u00e7a que voc\u00ea executou uma nova instala\u00e7\u00e3o do Windows. No entanto, todos os seus arquivos pessoais n\u00e3o s\u00e3o afetados, o que significa que este pode ser um m\u00e9todo \u00fatil para se livrar de erros como 0x80070490 e 0x80072EFE.<\/p>\n<ul>\n<li>Abra o aplicativo Configura\u00e7\u00f5es e clique na op\u00e7\u00e3o \u2018Sistema\u2019 no lado esquerdo.<\/li>\n<li>Na p\u00e1gina \u2018Sistema\u2019, role para baixo at\u00e9 a op\u00e7\u00e3o \u2018Recupera\u00e7\u00e3o\u2019 e clique nela.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"447\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/28-1.webp\" title=\"\" width=\"794\"\/><\/figure>\n<ul>\n<li>Voc\u00ea encontrar\u00e1 a op\u00e7\u00e3o de reiniciar seu PC nesta p\u00e1gina. Clique no bot\u00e3o \u2018Reiniciar PC\u2019 \u00e0 direita.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"569\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/29-1.webp\" title=\"\" width=\"1012\"\/><\/figure>\n<ul>\n<li>Isso abrir\u00e1 a janela \u2018Redefinir PC\u2019, que tem duas op\u00e7\u00f5es. Voc\u00ea pode optar por manter seus arquivos ou remover tudo. Recomendamos escolher a segunda op\u00e7\u00e3o.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"516\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/30-1.webp\" title=\"\" width=\"918\"\/><\/figure>\n<ul>\n<li>Na pr\u00f3xima p\u00e1gina, voc\u00ea poder\u00e1 escolher se deseja reinstalar o Windows da nuvem ou localmente. Clique na op\u00e7\u00e3o \u2018Reinstalar local\u2019.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"523\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/31-1.webp\" title=\"\" width=\"930\"\/><\/figure>\n<ul>\n<li>Voc\u00ea pode revisar as configura\u00e7\u00f5es escolhidas na pr\u00f3xima p\u00e1gina. Se voc\u00ea estiver satisfeito, clique no bot\u00e3o &#8216;Avan\u00e7ar&#8217;.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"509\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/32-1.webp\" title=\"\" width=\"905\"\/><\/figure>\n<ul>\n<li>Por fim, clique no bot\u00e3o \u2018Redefinir\u2019. Ao fazer isso, o Windows ser\u00e1 reiniciado e iniciar\u00e1 o processo de redefini\u00e7\u00e3o, que pode levar algum tempo.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"474\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/33-1.webp\" title=\"\" width=\"843\"\/><\/figure>\n<h2 id=\"9-disable-the-device-setup-manager-service\">9. Desative o servi\u00e7o Gerenciador de configura\u00e7\u00e3o de dispositivo<\/h2>\n<p>Para garantir que v\u00e1rios dispositivos sejam instalados e configurados corretamente, o Windows vem com um servi\u00e7o Device Setup Manager. \u00c0s vezes, este servi\u00e7o pode causar problemas e levar aos erros 0x80070490 e 0x80072EFE. Voc\u00ea pode desativar o servi\u00e7o para verificar se isso resolve o problema.<\/p>\n<ul>\n<li>Abra o menu Iniciar, digite <code>services<\/code>e clique no utilit\u00e1rio para abri-lo.<\/li>\n<li>Procure o \u2018Device Setup Manager\u2019 na lista de servi\u00e7os e clique duas vezes nele.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"443\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/34-1.webp\" title=\"\" width=\"787\"\/><\/figure>\n<ul>\n<li>Por padr\u00e3o, o tipo de inicializa\u00e7\u00e3o \u00e9 Manual e o servi\u00e7o est\u00e1 habilitado. Voc\u00ea precisa alterar o tipo de inicializa\u00e7\u00e3o para \u2018Desativado\u2019 e interromper o servi\u00e7o clicando no bot\u00e3o \u2018Parar\u2019.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"502\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/35-1.webp\" title=\"\" width=\"893\"\/><\/figure>\n<ul>\n<li>Clique no bot\u00e3o &#8216;OK&#8217; e feche o utilit\u00e1rio Servi\u00e7os. Agora, voc\u00ea n\u00e3o dever\u00e1 mais receber os erros 0x80070490 e 0x80072EFE.<\/li>\n<\/ul>\n<h2 id=\"10-update-or-reinstall-your-graphics-card-driver\">10. Atualize ou reinstale o driver da placa gr\u00e1fica<\/h2>\n<p>Problemas de congelamento e travamento relacionados aos erros 0x80070490 e 0x80072EFE \u00e0s vezes podem ser causados \u200b\u200bdevido a problemas com o driver da placa gr\u00e1fica. A melhor solu\u00e7\u00e3o nesses casos \u00e9 atualizar o driver ou reinstal\u00e1-lo se nenhuma atualiza\u00e7\u00e3o estiver dispon\u00edvel.<\/p>\n<h3 id=\"update-your-gpu-driver\">Atualize seu driver GPU<\/h3>\n<ul>\n<li>Clique no \u00edcone &#8216;^&#8217; na barra de tarefas para visualizar os \u00edcones ocultos. Esteja voc\u00ea usando drivers Intel, AMD ou Nvidia, voc\u00ea pode acess\u00e1-los aqui.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"439\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/36-1.webp\" title=\"\" width=\"781\"\/><\/figure>\n<ul>\n<li>Seu driver GPU estar\u00e1 vis\u00edvel aqui. Clicar com o bot\u00e3o direito lhe dar\u00e1 algumas op\u00e7\u00f5es.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"413\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/37-2-1.webp\" title=\"\" width=\"735\"\/><\/figure>\n<ul>\n<li>Selecione a op\u00e7\u00e3o para abri-lo. A op\u00e7\u00e3o exata pode ter uma reda\u00e7\u00e3o diferente dependendo do fabricante da GPU, mas permitir\u00e1 que voc\u00ea acesse as configura\u00e7\u00f5es do driver.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"424\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/38-1.webp\" title=\"\" width=\"754\"\/><\/figure>\n<ul>\n<li>Quando os controles do driver gr\u00e1fico abrirem, procure uma op\u00e7\u00e3o para verificar se h\u00e1 atualiza\u00e7\u00f5es. No caso de drivers AMD, ele aparece na guia Home na se\u00e7\u00e3o \u2018Driver e Software\u2019 \u00e0 direita.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"519\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/39-1.webp\" title=\"\" width=\"923\"\/><\/figure>\n<ul>\n<li>Clique no bot\u00e3o \u2018Verificar atualiza\u00e7\u00f5es\u2019 e o software procurar\u00e1 vers\u00f5es de driver mais recentes. Se alguma atualiza\u00e7\u00e3o estiver dispon\u00edvel, clique no bot\u00e3o \u2018Download\u2019 para baix\u00e1-la.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"519\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/39-2-1.webp\" title=\"\" width=\"923\"\/><\/figure>\n<ul>\n<li>Depois de baixado, clique no bot\u00e3o \u2018Instalar\u2019 para iniciar a instala\u00e7\u00e3o do novo driver.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"511\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/40-1.webp\" title=\"\" width=\"908\"\/><\/figure>\n<ul>\n<li>Quando a instala\u00e7\u00e3o for conclu\u00edda, clique no bot\u00e3o \u2018Concluir\u2019 e reinicie o computador.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"592\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/42-1.webp\" title=\"\" width=\"1053\"\/><\/figure>\n<h3 id=\"reinstall-the-driver\">Reinstale o driver<\/h3>\n<p>Se a atualiza\u00e7\u00e3o do driver gr\u00e1fico n\u00e3o funcionar, tente remover o driver existente e reinstalar o mais recente.<\/p>\n<ul>\n<li>Abra o Painel de Controle do seu PC e clique na op\u00e7\u00e3o \u2018Programas e Recursos\u2019.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"464\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/43-1.webp\" title=\"\" width=\"825\"\/><\/figure>\n<ul>\n<li>Procure seus drivers gr\u00e1ficos na lista de programas e clique neles para selecion\u00e1-los.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"464\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/44-1.webp\" title=\"\" width=\"824\"\/><\/figure>\n<ul>\n<li>Clique no bot\u00e3o \u2018Desinstalar\/Alterar\u2019 na parte superior para remover o driver. Depois que o driver for removido, reinicie o computador antes de iniciar uma nova instala\u00e7\u00e3o.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"506\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/45-1.webp\" title=\"\" width=\"900\"\/><\/figure>\n<ul>\n<li>Para reinstalar o driver gr\u00e1fico, visite o site do fabricante do driver gr\u00e1fico para baixar o driver mais recente.<\/li>\n<li>Na maioria dos casos, os fabricantes oferecem um utilit\u00e1rio que pode detectar automaticamente o driver mais adequado para o seu sistema e baix\u00e1-lo. Para drivers AMD, voc\u00ea pode visitar o site e clicar no bot\u00e3o \u2018Baixar drivers do Windows\u2019 para obter o utilit\u00e1rio.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"488\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/41-1.webp\" title=\"\" width=\"867\"\/><\/figure>\n<ul>\n<li>Assim que o utilit\u00e1rio encontrar o driver, siga o mesmo procedimento acima para baix\u00e1-lo e instal\u00e1-lo antes de reiniciar o PC.<\/li>\n<\/ul>\n<h2 id=\"11-change-the-internet-time-server\">11. Altere o servidor de hor\u00e1rio da Internet<\/h2>\n<p>Alterar o servidor de hor\u00e1rio da Internet \u00e9 outra solu\u00e7\u00e3o poss\u00edvel que pode ajud\u00e1-lo a corrigir os erros 0x80070490 e 0x80072EFE. O Windows sincroniza com time.windows.com por padr\u00e3o, mas voc\u00ea pode alterar sua configura\u00e7\u00e3o facilmente.<\/p>\n<ul>\n<li>Clique com o bot\u00e3o direito na se\u00e7\u00e3o de data e hora da barra de tarefas e clique na op\u00e7\u00e3o \u2018Ajustar data e hora\u2019.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"465\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/46-1-1.webp\" title=\"\" width=\"827\"\/><\/figure>\n<ul>\n<li>Na p\u00e1gina Configura\u00e7\u00f5es de data e hora, role para baixo e clique na op\u00e7\u00e3o \u2018Rel\u00f3gios adicionais\u2019.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"479\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/47-1.webp\" title=\"\" width=\"852\"\/><\/figure>\n<ul>\n<li>Na janela pop-up que aparece, v\u00e1 para a guia \u2018Hor\u00e1rio na Internet\u2019.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"535\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/48-1.webp\" title=\"\" width=\"951\"\/><\/figure>\n<ul>\n<li>Clique no bot\u00e3o &#8216;Alterar configura\u00e7\u00f5es&#8217; nesta guia.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"523\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/49-1.webp\" title=\"\" width=\"929\"\/><\/figure>\n<ul>\n<li>Agora voc\u00ea pode configurar o Internet Time Server. Mude de \u2018time.windows.com\u2019 para \u2018time.nist.gov\u2019 e clique no bot\u00e3o \u2018Atualizar agora\u2019.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"509\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/04\/50-1.webp\" title=\"\" width=\"904\"\/><\/figure>\n<ul>\n<li>Por fim, clique no bot\u00e3o \u2018OK\u2019 em ambas as janelas e feche o aplicativo Configura\u00e7\u00f5es.<\/li>\n<\/ul>\n<p>Os erros 0x80070490 e 0x80072EFE podem ocorrer devido a uma variedade de causas, como atualiza\u00e7\u00f5es defeituosas do Windows, drivers desatualizados, configura\u00e7\u00f5es de hora incorretas, etc. ocorrendo devido a essas causas comuns.<\/p>\n<p>Dito isto, algumas dessas corre\u00e7\u00f5es s\u00e3o tempor\u00e1rias e podem funcionar apenas por um curto per\u00edodo de tempo. Se voc\u00ea encontrar esses erros novamente, a \u00fanica op\u00e7\u00e3o que resta \u00e9 esperar at\u00e9 que a Microsoft libere atualiza\u00e7\u00f5es que contenham corre\u00e7\u00f5es que resolvam o problema.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Existem v\u00e1rios motivos pelos quais o Microsoft Windows \u00e9 um dos sistemas operacionais mais populares do mundo. \u00c9 f\u00e1cil de usar, \u00e9 compat\u00edvel com diversos hardwares e possui um grande n\u00famero de aplicativos de software dispon\u00edveis para ele. No entanto, como o sistema operacional foi projetado para funcionar em uma ampla variedade de m\u00e1quinas de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[130,9],"class_list":["post-1552","post","type-post","status-publish","format-standard","hentry","category-how-to","tag-microsoft","tag-windows"],"acf":[],"_links":{"self":[{"href":"https:\/\/howtogeek.blog\/pt\/wp-json\/wp\/v2\/posts\/1552","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/howtogeek.blog\/pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/howtogeek.blog\/pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/howtogeek.blog\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/howtogeek.blog\/pt\/wp-json\/wp\/v2\/comments?post=1552"}],"version-history":[{"count":1,"href":"https:\/\/howtogeek.blog\/pt\/wp-json\/wp\/v2\/posts\/1552\/revisions"}],"predecessor-version":[{"id":1553,"href":"https:\/\/howtogeek.blog\/pt\/wp-json\/wp\/v2\/posts\/1552\/revisions\/1553"}],"wp:attachment":[{"href":"https:\/\/howtogeek.blog\/pt\/wp-json\/wp\/v2\/media?parent=1552"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/howtogeek.blog\/pt\/wp-json\/wp\/v2\/categories?post=1552"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/howtogeek.blog\/pt\/wp-json\/wp\/v2\/tags?post=1552"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}