{"id":4823,"date":"2024-10-30T11:50:44","date_gmt":"2024-10-30T11:50:44","guid":{"rendered":"https:\/\/howtogeek.blog\/pt\/?p=4823"},"modified":"2024-10-30T11:50:44","modified_gmt":"2024-10-30T11:50:44","slug":"fixing-the-0x800f0985-error-in-windows-update","status":"publish","type":"post","link":"https:\/\/howtogeek.blog\/pt\/fixing-the-0x800f0985-error-in-windows-update\/","title":{"rendered":"Corrigindo o erro 0x800f0985 no Windows Update"},"content":{"rendered":"<p>O c\u00f3digo de erro 0x800f0985 \u00e9 um obst\u00e1culo frequente para usu\u00e1rios que tentam instalar atualiza\u00e7\u00f5es cumulativas nas vers\u00f5es 10, 11 e Server 2019 do Windows. Este artigo fornece uma s\u00e9rie de etapas pr\u00e1ticas para solucionar e corrigir esse problema, garantindo que seu sistema permane\u00e7a atualizado.<\/p>\n<h2 id=\"understanding-error-0x800f0985\">Compreendendo o erro 0x800f0985<\/h2>\n<ul>\n<li>Arquivos de sistema danificados ou ausentes<\/li>\n<li>Problemas com os servi\u00e7os do Windows Update<\/li>\n<li>Atualiza\u00e7\u00f5es parcialmente instaladas<\/li>\n<li>Espa\u00e7o em disco insuficiente<\/li>\n<\/ul>\n<h2 id=\"step-1-run-the-update-troubleshooter\">Etapa 1: utilize o solucionador de problemas do Windows Update<\/h2>\n<p>O Solucionador de Problemas integrado do Windows Update \u00e9 uma ferramenta eficaz para identificar e resolver problemas relacionados \u00e0s atualiza\u00e7\u00f5es do Windows.<\/p>\n<ul>\n<li>Para come\u00e7ar, pressione <code>Windows key + I<\/code>para acessar o menu Configura\u00e7\u00f5es. Em seguida, na barra lateral esquerda, selecione <strong>Sistema<\/strong> .<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"470\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/10\/image-641-1-1.webp\" title=\"\" width=\"835\"\/><\/figure>\n<ul>\n<li>Em seguida, clique em <strong>Solucionar problemas<\/strong> .<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"448\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/10\/image-642-1.webp\" title=\"\" width=\"796\"\/><\/figure>\n<ul>\n<li>Selecione <strong>Outros solucionadores de problemas<\/strong> na p\u00e1gina seguinte.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"431\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/10\/image-643-1.webp\" title=\"\" width=\"766\"\/><\/figure>\n<ul>\n<li>Localize a op\u00e7\u00e3o Windows Update e clique em <strong>Executar<\/strong> no lado direito.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"599\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/10\/image-644-1.webp\" title=\"\" width=\"1064\"\/><\/figure>\n<ul>\n<li>Permita que o solucionador de problemas conclua o processo e siga as instru\u00e7\u00f5es fornecidas para resolver quaisquer problemas identificados.<\/li>\n<\/ul>\n<h2 id=\"step-2-repair-system-files-with-dism-and-sfc-tools\">Etapa 2: Reparar arquivos do sistema usando as ferramentas DISM e SFC<\/h2>\n<pcorrupt and=\"\" can=\"\" commands=\"\" detect=\"\" dism=\"\" files=\"\" files.=\"\" help=\"\" hinder=\"\" process.=\"\" repair=\"\" sfc=\"\" system=\"\" the=\"\" these=\"\" update=\"\" you=\"\">\n<ul>\n<li>Pesquise por <code>cmd<\/code>, clique com o bot\u00e3o direito e selecione <strong>Executar como administrador<\/strong> .<\/li>\n<\/ul>\n<figure><img loading=\"lazy\" decoding=\"async\" alt=\"\" height=\"466\" src=\"https:\/\/allthings.how\/content\/images\/2024\/10\/image-645-1.png\" width=\"828\"\/><\/figure>\n<ul start=\"2\">\n<li>Na janela do Prompt de Comando, insira os seguintes comandos, um de cada vez, pressionando <code>Enter<\/code>ap\u00f3s cada um:<\/li>\n<\/ul>\n<p> <code> <code>DISM \/Online \/Cleanup-Image \/RestoreHealth<\/code><\/code> <code> <code>sfc \/scannow<\/code><\/code><\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" alt=\"\" height=\"456\" src=\"https:\/\/allthings.how\/content\/images\/2024\/10\/image-646-1.png\" width=\"811\"\/><\/figure>\n<ul start=\"3\">\n<li>Paci\u00eancia \u00e9 fundamental, pois os exames podem demorar um pouco para serem conclu\u00eddos.<\/li>\n<\/ul>\n<figure><img loading=\"lazy\" decoding=\"async\" alt=\"\" height=\"430\" src=\"https:\/\/allthings.how\/content\/images\/2024\/10\/image-647-1.png\" width=\"765\"\/><\/figure>\n<ul start=\"4\">\n<li>Ap\u00f3s a conclus\u00e3o do processo, reinicie o PC para concluir os reparos.<\/li>\n<\/ul>\n<h2 id=\"step-3-reset-windows-update-services\">Etapa 3: redefinir os servi\u00e7os de atualiza\u00e7\u00e3o do Windows<\/h2>\n<p>Redefinir os servi\u00e7os do Windows Update pode resolver problemas decorrentes de arquivos de atualiza\u00e7\u00e3o corrompidos.<\/p>\n<ul>\n<li>Abra o Prompt de Comando no modo de administrador.<\/li>\n<li>Pare os servi\u00e7os do Windows Update com os seguintes comandos:<\/li>\n<\/ul>\n<p> <code> <code>net stop wuauserv<br \/>\nnet stop cryptSvc<br \/>\nnet stop bits<br \/>\nnet stop msiserver<\/code><\/code><\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" alt=\"\" height=\"445\" src=\"https:\/\/allthings.how\/content\/images\/2024\/10\/image-648-1.png\" width=\"791\"\/><\/figure>\n<ul start=\"3\">\n<li>Renomeie as pastas SoftwareDistribution e Catroot2 usando estes comandos:<\/li>\n<\/ul>\n<p> <code> <code>ren C:\\Windows\\SoftwareDistribution SoftwareDistribution.old<br \/>\nren C:\\Windows\\System32\\catroot2 catroot2.old<\/code><\/code><\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" alt=\"\" height=\"460\" src=\"https:\/\/allthings.how\/content\/images\/2024\/10\/image-649-1.png\" width=\"817\"\/><\/figure>\n<ul start=\"4\">\n<li>Retome os servi\u00e7os do Windows Update com estes comandos:<\/li>\n<\/ul>\n<p> <code> <code>net start wuauserv<br \/>\nnet start cryptSvc<br \/>\nnet start bits<br \/>\nnet start msiserver<\/code><\/code><\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" alt=\"\" height=\"454\" src=\"https:\/\/allthings.how\/content\/images\/2024\/10\/image-650-1.png\" width=\"807\"\/><\/figure>\n<ul start=\"5\">\n<li>Feche o prompt de comando e reinicie o computador.<\/li>\n<\/ul>\n<h2 id=\"step-4-install-the-update Manually\">Etapa 4: instalar manualmente a atualiza\u00e7\u00e3o<\/h2>\n<p>Se a instala\u00e7\u00e3o autom\u00e1tica falhar, voc\u00ea pode baixar e instalar manualmente a atualiza\u00e7\u00e3o para evitar certos problemas.<\/p>\n<ul>\n<li>Pressione <code>Windows key + I<\/code>para abrir Configura\u00e7\u00f5es e navegue at\u00e9 <strong>Windows Update<\/strong> .<\/li>\n<\/ul>\n<figure><img loading=\"lazy\" decoding=\"async\" alt=\"\" height=\"470\" src=\"https:\/\/allthings.how\/content\/images\/2024\/10\/image-651-1.png\" width=\"835\"\/><\/figure>\n<ul start=\"2\">\n<li>Clique em <strong>Exibir hist\u00f3rico de atualiza\u00e7\u00f5es<\/strong> .<\/li>\n<\/ul>\n<figure><img loading=\"lazy\" decoding=\"async\" alt=\"\" height=\"488\" src=\"https:\/\/allthings.how\/content\/images\/2024\/10\/image-652-1.png\" width=\"868\"\/><\/figure>\n<ul start=\"3\">\n<li>Identifique o n\u00famero KB da atualiza\u00e7\u00e3o com falha (por exemplo, KB5022286).<\/li>\n<li>Acesse o site do Cat\u00e1logo do Microsoft Update.<\/li>\n<\/ul>\n<figure><img loading=\"lazy\" decoding=\"async\" alt=\"\" height=\"467\" src=\"https:\/\/allthings.how\/content\/images\/2024\/10\/image-653-1.png\" width=\"830\"\/><\/figure>\n<ul start=\"5\">\n<li>Insira o n\u00famero do KB na caixa de pesquisa e clique em <strong>Pesquisar<\/strong> .<\/li>\n<\/ul>\n<figure><img loading=\"lazy\" decoding=\"async\" alt=\"\" height=\"435\" src=\"https:\/\/allthings.how\/content\/images\/2024\/10\/image-654-1-1.png\" width=\"773\"\/><\/figure>\n<ul start=\"6\">\n<li>Baixe a atualiza\u00e7\u00e3o apropriada para a arquitetura do seu sistema (baseado em x64).<\/li>\n<\/ul>\n<figure><img loading=\"lazy\" decoding=\"async\" alt=\"\" height=\"438\" src=\"https:\/\/allthings.how\/content\/images\/2024\/10\/image-655-1.png\" width=\"778\"\/><\/figure>\n<ul start=\"7\">\n<li>Abra o arquivo baixado e siga as instru\u00e7\u00f5es de instala\u00e7\u00e3o.<\/li>\n<\/ul>\n<figure><img loading=\"lazy\" decoding=\"async\" alt=\"\" height=\"491\" src=\"https:\/\/allthings.how\/content\/images\/2024\/10\/image-656-1.png\" width=\"873\"\/><\/figure>\n<ul start=\"8\">\n<li>Ap\u00f3s a conclus\u00e3o da instala\u00e7\u00e3o, lembre-se de reiniciar o computador.<\/li>\n<\/ul>\n<h2 id=\"step-5-conduct-disk-cleanup\">Etapa 5: Realizar limpeza de disco<\/h2>\n<p>A falta de espa\u00e7o em disco suficiente pode atrapalhar o processo de instala\u00e7\u00e3o da atualiza\u00e7\u00e3o. A limpeza pode ajudar a aliviar esse problema.<\/p>\n<ul>\n<li>Pesquise <code>Disk Cleanup<\/code>usando o recurso de pesquisa e inicie o utilit\u00e1rio.<\/li>\n<\/ul>\n<figure><img loading=\"lazy\" decoding=\"async\" alt=\"\" height=\"461\" src=\"https:\/\/allthings.how\/content\/images\/2024\/10\/image-657-1.png\" width=\"820\"\/><\/figure>\n<ul start=\"2\">\n<li>Selecione a unidade do sistema (geralmente <code>C:<\/code>) e clique em <strong>OK<\/strong> .<\/li>\n<\/ul>\n<figure><img loading=\"lazy\" decoding=\"async\" alt=\"\" height=\"433\" src=\"https:\/\/allthings.how\/content\/images\/2024\/10\/image-658-1.png\" width=\"769\"\/><\/figure>\n<ul start=\"3\">\n<li>Escolha a op\u00e7\u00e3o <strong>Limpar arquivos do sistema<\/strong> .<\/li>\n<\/ul>\n<figure><img loading=\"lazy\" decoding=\"async\" alt=\"\" height=\"438\" src=\"https:\/\/allthings.how\/content\/images\/2024\/10\/image-659-1.png\" width=\"778\"\/><\/figure>\n<ul start=\"4\">\n<li>Selecione os tipos de arquivos que deseja remover, como:<\/li>\n<\/ul>\n<ul>\n<li>Limpeza do Windows Update<\/li>\n<li>Arquivos Tempor\u00e1rios da Internet<\/li>\n<li>Lixeira de reciclagem<\/li>\n<li>Arquivos Tempor\u00e1rios<\/li>\n<\/ul>\n<figure><img loading=\"lazy\" decoding=\"async\" alt=\"\" height=\"463\" src=\"https:\/\/allthings.how\/content\/images\/2024\/10\/image-660-1.png\" width=\"823\"\/><\/figure>\n<ul start=\"5\">\n<li>Clique em <strong>OK<\/strong> para iniciar a limpeza.<\/li>\n<\/ul>\n<figure><img loading=\"lazy\" decoding=\"async\" alt=\"\" height=\"463\" src=\"https:\/\/allthings.how\/content\/images\/2024\/10\/image-660-1-1.png\" width=\"823\"\/><\/figure>\n<ul start=\"6\">\n<li>Quando o processo estiver conclu\u00eddo, reinicie o computador.<\/li>\n<\/ul>\n<p>Ao implementar essas etapas, voc\u00ea deve conseguir resolver o erro do Windows Update <code>0x800f0985<\/code>e manter seu sistema atualizado. Atualiza\u00e7\u00f5es regulares s\u00e3o cruciais para manter a seguran\u00e7a e o desempenho ideal.<\/p>\n<p><a class=\"xiaomi\" href=\"https:\/\/allthings.how\/how-to-fix-0x800f0985-windows-update-error\/\" rel=\"noopener norefferer nofollow\" target=\"_blank\">Fonte<\/a><\/p>\n<p>Cr\u00e9ditos da imagem: Allthings.how<\/p>\n<\/pcorrupt>\n","protected":false},"excerpt":{"rendered":"<p>O c\u00f3digo de erro 0x800f0985 \u00e9 um obst\u00e1culo frequente para usu\u00e1rios que tentam instalar atualiza\u00e7\u00f5es cumulativas nas vers\u00f5es 10, 11 e Server 2019 do Windows. Este artigo fornece uma s\u00e9rie de etapas pr\u00e1ticas para solucionar e corrigir esse problema, garantindo que seu sistema permane\u00e7a atualizado. Compreendendo o erro 0x800f0985 Arquivos de sistema danificados ou ausentes [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[10,11],"class_list":["post-4823","post","type-post","status-publish","format-standard","hentry","category-how-to","tag-windows-10","tag-windows-11"],"acf":[],"_links":{"self":[{"href":"https:\/\/howtogeek.blog\/pt\/wp-json\/wp\/v2\/posts\/4823","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/howtogeek.blog\/pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/howtogeek.blog\/pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/howtogeek.blog\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/howtogeek.blog\/pt\/wp-json\/wp\/v2\/comments?post=4823"}],"version-history":[{"count":1,"href":"https:\/\/howtogeek.blog\/pt\/wp-json\/wp\/v2\/posts\/4823\/revisions"}],"predecessor-version":[{"id":4824,"href":"https:\/\/howtogeek.blog\/pt\/wp-json\/wp\/v2\/posts\/4823\/revisions\/4824"}],"wp:attachment":[{"href":"https:\/\/howtogeek.blog\/pt\/wp-json\/wp\/v2\/media?parent=4823"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/howtogeek.blog\/pt\/wp-json\/wp\/v2\/categories?post=4823"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/howtogeek.blog\/pt\/wp-json\/wp\/v2\/tags?post=4823"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}