{"id":4847,"date":"2024-10-31T15:38:57","date_gmt":"2024-10-31T15:38:57","guid":{"rendered":"https:\/\/howtogeek.blog\/pt\/?p=4847"},"modified":"2024-10-31T15:38:57","modified_gmt":"2024-10-31T15:38:57","slug":"troubleshooting-guide-fixing-copilot-issues-in-edge-browser","status":"publish","type":"post","link":"https:\/\/howtogeek.blog\/pt\/troubleshooting-guide-fixing-copilot-issues-in-edge-browser\/","title":{"rendered":"Guia de solu\u00e7\u00e3o de problemas: corrigindo problemas do Copilot no navegador Edge"},"content":{"rendered":"<p>O Microsoft Copilot, um assistente de IA avan\u00e7ado integrado ao navegador Edge, foi projetado para aprimorar a experi\u00eancia do usu\u00e1rio. Se voc\u00ea achar que o Copilot n\u00e3o est\u00e1 funcionando corretamente no Edge, h\u00e1 v\u00e1rios m\u00e9todos de solu\u00e7\u00e3o de problemas que voc\u00ea pode empregar para corrigir o problema.<\/p>\n<h2 id=\"update-microsoft-edge\">Atualizar o Microsoft Edge<\/h2>\n<p>Uma vers\u00e3o do Edge que n\u00e3o esteja atualizada pode levar a problemas de compatibilidade com o Copilot. Atualizar seu navegador para a vers\u00e3o mais recente \u00e9 um primeiro passo recomendado.<\/p>\n<ul>\n<li>Inicie o Microsoft Edge.<\/li>\n<li>Clique nos tr\u00eas pontos ( <code>...<\/code>) localizados no canto superior direito da janela.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"465\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/10\/image-700-1.webp\" title=\"\" width=\"826\"\/><\/figure>\n<ul>\n<li>Passe o mouse sobre \u201cAjuda e feedback\u201d na lista suspensa.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"462\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/10\/image-701-1.webp\" title=\"\" width=\"821\"\/><\/figure>\n<ul>\n<li>Selecione \u201cSobre o Microsoft Edge\u201d.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"471\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/10\/image-702-1.webp\" title=\"\" width=\"837\"\/><\/figure>\n<p>O Edge verificar\u00e1 automaticamente se h\u00e1 atualiza\u00e7\u00f5es dispon\u00edveis e as instalar\u00e1. Ap\u00f3s concluir a atualiza\u00e7\u00e3o, reinicie o navegador e verifique se o Copilot est\u00e1 funcionando agora.<\/p>\n<h2 id=\"clear-cache-and-cookies-in-edge\">Limpar cache e cookies no Edge<\/h2>\n<p>Problemas com o Copilot podem ser rastreados at\u00e9 cache ou cookies corrompidos. Limp\u00e1-los pode ajudar a restaurar a funcionalidade.<\/p>\n<ul>\n<li>Abra o Microsoft Edge.<\/li>\n<li>Pressione <code>Ctrl + Shift + Delete<\/code>para abrir a janela Limpar dados de navega\u00e7\u00e3o.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"511\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/10\/image-703-1.webp\" title=\"\" width=\"909\"\/><\/figure>\n<ul>\n<li>No menu suspenso Intervalo de tempo, selecione \u201cTodo o tempo\u201d.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"477\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/10\/image-704-1.webp\" title=\"\" width=\"848\"\/><\/figure>\n<ul>\n<li>Marque as caixas para \u201cCookies e outros dados do site\u201d e \u201cImagens e arquivos armazenados em cache\u201d.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"511\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/10\/image-703-1-1-1.webp\" title=\"\" width=\"909\"\/><\/figure>\n<ul>\n<li>Clique em \u201cLimpar agora\u201d.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"511\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/10\/image-703-1-2.webp\" title=\"\" width=\"909\"\/><\/figure>\n<ul>\n<li>Reinicie o Edge e verifique se o Copilot funciona corretamente mais uma vez.<\/li>\n<\/ul>\n<h2 id=\"disable-browser-extensions\">Desativar extens\u00f5es do navegador<\/h2>\n<p>\u00c0s vezes, extens\u00f5es podem interferir na funcionalidade do Copilot. Desabilit\u00e1-las pode ajudar a determinar se uma delas \u00e9 a fonte do problema.<\/p>\n<ul>\n<li>Abra o Microsoft Edge.<\/li>\n<li>Clique nos tr\u00eas pontos ( <code>...<\/code>) no canto superior direito.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"465\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/10\/image-700-1-1.webp\" title=\"\" width=\"826\"\/><\/figure>\n<ul>\n<li>Selecione \u201cExtens\u00f5es\u201d no menu suspenso.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"479\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/10\/image-705-1.webp\" title=\"\" width=\"851\"\/><\/figure>\n<ul>\n<li>Desative todas as extens\u00f5es para desativ\u00e1-las.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"521\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/10\/image-707-1.webp\" title=\"\" width=\"926\"\/><\/figure>\n<p>Tente recarregar a p\u00e1gina do Copilot para ver se agora funciona. Se o Copilot estiver operacional, reative suas extens\u00f5es uma por uma para identificar a problem\u00e1tica.<\/p>\n<h2 id=\"check-the-tracking-prevention-settings\">Verifique as configura\u00e7\u00f5es de preven\u00e7\u00e3o de rastreamento<\/h2>\n<p>O recurso de Preven\u00e7\u00e3o de Rastreamento do Edge pode bloquear certos elementos que o Copilot precisa. Modificar essa configura\u00e7\u00e3o pode resolver o problema.<\/p>\n<ul>\n<li>Abra o Microsoft Edge.<\/li>\n<li>Clique nos tr\u00eas pontos ( <code>...<\/code>) no canto superior direito.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"465\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/10\/image-700-1-2.webp\" title=\"\" width=\"826\"\/><\/figure>\n<ul>\n<li>Selecione \u201cConfigura\u00e7\u00f5es\u201d.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"467\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/10\/image-708-1.webp\" title=\"\" width=\"831\"\/><\/figure>\n<ul>\n<li>No menu \u00e0 esquerda, clique em \u201cPrivacidade, pesquisa e servi\u00e7os\u201d.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"461\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/10\/image-709-1.webp\" title=\"\" width=\"819\"\/><\/figure>\n<ul>\n<li>Em \u201cPreven\u00e7\u00e3o de rastreamento\u201d, escolha \u201cEquilibrado\u201d (a configura\u00e7\u00e3o padr\u00e3o).<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"481\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/10\/image-710-1.webp\" title=\"\" width=\"855\"\/><\/figure>\n<ul>\n<li>Reinicie o Edge e veja se o Copilot est\u00e1 funcionando conforme o esperado.<\/li>\n<\/ul>\n<h2 id=\"re-login-to-your-microsoft-account\">Efetue login novamente na sua conta Microsoft<\/h2>\n<p>Se a sess\u00e3o da sua conta Microsoft tiver expirado ou encontrado problemas, isso pode prejudicar o desempenho do Copilot. Sair e entrar novamente pode atualizar sua sess\u00e3o.<\/p>\n<ul>\n<li>Abra o Microsoft Edge.<\/li>\n<li>Clique na sua foto de perfil ou nas iniciais no canto superior direito.<\/li>\n<li>Selecione \u201cSair\u201d.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"487\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/10\/image-711-1.webp\" title=\"\" width=\"870\"\/><\/figure>\n<ul>\n<li>Confirme sua decis\u00e3o de sair.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"462\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/10\/image-712-1.webp\" title=\"\" width=\"821\"\/><\/figure>\n<ul>\n<li>Clique em \u201cEntrar\u201d e insira as credenciais da sua conta Microsoft.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"509\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/10\/image-715-1.webp\" title=\"\" width=\"905\"\/><\/figure>\n<ul>\n<li>Depois de efetuar login novamente, tente usar o Copilot novamente.<\/li>\n<\/ul>\n<h2 id=\"check-your-internet-connection\">Verifique sua conex\u00e3o com a Internet<\/h2>\n<p>\u00c9 crucial ter uma conex\u00e3o de internet confi\u00e1vel para que o Copilot opere com efici\u00eancia.<\/p>\n<ul>\n<li>Verifique se seu dispositivo est\u00e1 online.<\/li>\n<li>Visite outros sites para garantir que sua conex\u00e3o com a internet esteja ativa.<\/li>\n<li>Se estiver usando Wi-Fi, tente reiniciar o roteador.<\/li>\n<li>Mude para uma rede diferente ou considere usar uma conex\u00e3o com fio se os problemas persistirem.<\/li>\n<\/ul>\n<h2 id=\"check-if-copilot-is-down\">Verifique se o copiloto est\u00e1 inativo<\/h2>\n<p>Pode haver ocasi\u00f5es em que os servidores do Copilot estejam inativos ou com problemas.<\/p>\n<ul>\n<li>Acesse a p\u00e1gina Status de integridade do servi\u00e7o da Microsoft para investigar quaisquer interrup\u00e7\u00f5es.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"540\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/10\/image-714.webp\" title=\"\" width=\"783\"\/><\/figure>\n<ul>\n<li>Verifique se h\u00e1 algum problema relatado relacionado aos servi\u00e7os do Azure que possa afetar o Copilot.<\/li>\n<\/ul>\n<p>Se o Copilot realmente estiver inativo, voc\u00ea precisar\u00e1 esperar at\u00e9 que a Microsoft corrija o problema.<\/p>\n<h2 id=\"create-a-new-edge-profile\">Criar um novo perfil de borda<\/h2>\n<p>\u00c0s vezes, a corrup\u00e7\u00e3o do perfil pode levar a problemas com recursos como o Copilot.<\/p>\n<ul>\n<li>Abra o Microsoft Edge.<\/li>\n<li>Clique na sua foto de perfil ou nas iniciais localizadas no canto superior direito.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"488\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/10\/image-723-1.webp\" title=\"\" width=\"868\"\/><\/figure>\n<ul>\n<li>Selecione \u201cAdicionar nova conta\u201d.<\/li>\n<li>Em seguida, clique em \u201cAdicionar\u201d para configurar um novo perfil sem fazer login.<\/li>\n<\/ul>\n<p>Teste a funcionalidade do Copilot no novo perfil. Se funcionar, voc\u00ea pode fazer login com sua conta Microsoft mais tarde para sincronizar seus dados existentes.<\/p>\n<h2 id=\"reset-microsoft-edge-settings\">Redefinir as configura\u00e7\u00f5es do Microsoft Edge<\/h2>\n<p>Desfazer altera\u00e7\u00f5es no Edge pode resolver v\u00e1rios problemas restaurando as configura\u00e7\u00f5es padr\u00e3o.<\/p>\n<ul>\n<li>Abra o Microsoft Edge.<\/li>\n<li>Clique nos tr\u00eas pontos ( <code>...<\/code>) no canto superior direito.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"465\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/10\/image-700-1-3.webp\" title=\"\" width=\"826\"\/><\/figure>\n<ul>\n<li>Selecione \u201cConfigura\u00e7\u00f5es\u201d.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"467\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/10\/image-708-1-1.webp\" title=\"\" width=\"831\"\/><\/figure>\n<ul>\n<li>Clique em \u201cRedefinir configura\u00e7\u00f5es\u201d no menu \u00e0 esquerda.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"467\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/10\/image-724-1.webp\" title=\"\" width=\"831\"\/><\/figure>\n<ul>\n<li>Selecione \u201cRestaurar as configura\u00e7\u00f5es para seus valores padr\u00e3o\u201d.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><img alt=\"\" class=\"wp-image\" decoding=\"async\" height=\"421\" loading=\"lazy\" src=\"https:\/\/cdn.howtogeek.blog\/wp-content\/uploads\/2024\/10\/image-725-1.webp\" title=\"\" width=\"749\"\/><\/figure>\n<ul>\n<li>Confirme a redefini\u00e7\u00e3o clicando em \u201cRedefinir\u201d.<\/li>\n<li>Depois, reinicie o Edge e teste se o Copilot funciona corretamente.<\/li>\n<\/ul>\n<p>Seguindo os passos de solu\u00e7\u00e3o de problemas acima, voc\u00ea deve conseguir resolver problemas decorrentes do Copilot n\u00e3o funcionar no Edge. Se voc\u00ea continuar a encontrar problemas, \u00e9 aconselh\u00e1vel entrar em contato com a equipe de suporte da Microsoft para obter ajuda adicional.<\/p>\n<p><a class=\"xiaomi\" href=\"https:\/\/allthings.how\/how-to-fix-copilot-not-working-in-edge-browser\/\" rel=\"noopener noreferrer nofollow\" target=\"_blank\">Fonte<\/a><\/p>\n<p>Cr\u00e9ditos da imagem: Allthings.how<\/p>\n","protected":false},"excerpt":{"rendered":"<p>O Microsoft Copilot, um assistente de IA avan\u00e7ado integrado ao navegador Edge, foi projetado para aprimorar a experi\u00eancia do usu\u00e1rio. Se voc\u00ea achar que o Copilot n\u00e3o est\u00e1 funcionando corretamente no Edge, h\u00e1 v\u00e1rios m\u00e9todos de solu\u00e7\u00e3o de problemas que voc\u00ea pode empregar para corrigir o problema. Atualizar o Microsoft Edge Uma vers\u00e3o do Edge [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[130,186,171],"class_list":["post-4847","post","type-post","status-publish","format-standard","hentry","category-how-to","tag-microsoft","tag-microsoft-copilot","tag-microsoft-edge"],"acf":[],"_links":{"self":[{"href":"https:\/\/howtogeek.blog\/pt\/wp-json\/wp\/v2\/posts\/4847","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/howtogeek.blog\/pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/howtogeek.blog\/pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/howtogeek.blog\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/howtogeek.blog\/pt\/wp-json\/wp\/v2\/comments?post=4847"}],"version-history":[{"count":1,"href":"https:\/\/howtogeek.blog\/pt\/wp-json\/wp\/v2\/posts\/4847\/revisions"}],"predecessor-version":[{"id":4848,"href":"https:\/\/howtogeek.blog\/pt\/wp-json\/wp\/v2\/posts\/4847\/revisions\/4848"}],"wp:attachment":[{"href":"https:\/\/howtogeek.blog\/pt\/wp-json\/wp\/v2\/media?parent=4847"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/howtogeek.blog\/pt\/wp-json\/wp\/v2\/categories?post=4847"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/howtogeek.blog\/pt\/wp-json\/wp\/v2\/tags?post=4847"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}